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Forum Home > Help Center > Not reveived my order yet

  • Mohau

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Mohau junior member

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#171
  • Posted 6 years ago

Posted 6 years ago 2018-06-26#171

Have you received my payment for order #CN18F22C3339-QEN8P9 

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  • Konstantino

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Konstantino junior member

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#172
  • Posted 6 years ago

Posted 6 years ago 2018-06-26#172

does not work anymore, it can not turn on, screen does not work I've tried everything without luck. 

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#173
  • Posted 6 years ago

Posted 6 years ago 2018-06-26#173

Quote :Posted 2 hours ago

Have you received my payment for order #CN18F22C3339-QEN8P9

Dear  Customer,

We have not received your payment, Could you please check details with related colleague firstly ?

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  • abonga

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abonga junior member

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#174
  • Posted 6 years ago

Posted 6 years ago 2018-07-02#174

Where is the shippement of my order?
AA18E08R0355-TNMDDG 

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  • Keairra

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Keairra junior member

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#175
  • Posted 6 years ago

Posted 6 years ago 2018-07-02#175

Please check where the product I bought was not delivered    AA17K21T5005-XSFZCK

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  • Meagan

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Meagan Tomtop Rep

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#176
  • Posted 6 years ago

Posted 6 years ago 2018-07-02#176

Quote :Posted 3 hours ago

Where is the shippement of my order?
AA18E08R0355-TNMDDG 

Dear  Customer,

Your item has been delivered on 2018-06-25. Please check updates via this link :  https://t.17track.net/zh-cn#nums=1Z3X64256862728493Here are the latest updates:

2018-06-25 10:43

DEVENTER, NL, DELIVERED

2018-06-25 10:40

Apeldoorn, Netherlands, The receiver was not available for delivery. We'll make a second attempt the next business day.

If you have not received the item , please contact your local post office firstly?

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  • Meagan

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Meagan Tomtop Rep

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#177
  • Posted 6 years ago

Posted 6 years ago 2018-07-02#177

Quote :Posted 3 hours ago

Please check where the product I bought was not delivered    AA17K21T5005-XSFZCK

Dear  Customer,

Can you contact the local post office with your full name and tracking number #RL907607568CH? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • mmello

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mmello junior member

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#178
  • Posted 6 years ago

Posted 6 years ago 2018-07-03#178

AA18F07H3020-5Z3JNXWhen will you ship my order?  

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  • Allison

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Allison junior member

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#179
  • Posted 6 years ago

Posted 6 years ago 2018-07-03#179

My order #BA18E20F4846-SSI2UM was shipped at  May, 25, a long time ago.

Since that moment I am still not receive it 

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  • Lennon

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Lennon junior member

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#180
  • Posted 6 years ago

Posted 6 years ago 2018-07-03#180

i made the order on your website tomtop.com, oreder number AA18D03J3032-TY54NZ on 2018 04 03 and still haven't received. What's the problem? Will i ever get it and when? 

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