Forum Home > Help Center > Not reveived my order yet
  • charliene

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charliene junior member

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#1621
  • Posted 4 months ago

Posted 4 months ago 2024-08-07#1621

Anche oggi il pacco AA24G26J2201-KPMNV2 non mi è stato consegnato, ho pagato la spedizione veloce ma non è ancora arrivato.

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  • Meagan

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Meagan Tomtop Rep

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#1622
  • Posted 4 months ago

Posted 4 months ago 2024-08-07#1622

Quote :Posted 11 minutes ago

Anche oggi il pacco AA24G26J2201-KPMNV2 non mi è stato consegnato, ho pagato la spedizione veloce ma non è ancora arrivato.

Ciao charliene,

Controlla gli aggiornamenti tramite questo link:https://t.17track.net/en#nums=TW642437072

Ecco le ultime informazioni di tracciamento:

2024-08-07 09:36

Messina, Consegnata., Fi***** Mi

2024-08-07 08:11

Messina, Consegna prevista nel corso della giornata odierna.

Puoi contattare il GLS locale con il tuo nome completo e il numero di tracciamento # TW642437072?

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  • AprilBeatty

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AprilBeatty junior member

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#1623
  • Posted 4 months ago

Posted 4 months ago 2024-08-09#1623

AN24G16L4718-R2CICD order was destroyed at arrival and there was no battery inside, what can i do now? 

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  • Meagan

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#1624
  • Posted 4 months ago

Posted 4 months ago 2024-08-09#1624

Quote :Posted 9 minutes ago

AN24G16L4718-R2CICD order was destroyed at arrival and there was no battery inside, what can i do now? 

Dear AprilBeatty ,

Is that possible to bother you taking a detailed video which can show problem specifically and send it to support@tomtop.com? 

And then we will contact our technician and give you a reasonable solution.

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  • Marcell

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Marcell junior member

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#1625
  • Posted 4 months ago

Posted 4 months ago 2024-08-14#1625

The problem is I have not received the Godox Trigger yet order BN24H02O5358-N1TSEB ,where is it ? 

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  • Meagan

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#1626
  • Posted 4 months ago

Posted 4 months ago 2024-08-14#1626

Quote :Posted 14 minutes ago

The problem is I have not received the Godox Trigger yet order BN24H02O5358-N1TSEB ,where is it ? 

Hello Marcell ,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0308728405YQ

Here is the latest tracking information:

2024-08-14 11:26

IPSWICH (YODEL), Your parcel has arrived at your delivery depot

2024-08-14 05:13

HATFIELD TERMINAL, Your parcel is at our national hub

Because the international shipping would take longer time. Please wait patiently.

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  • Panqui

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Panqui junior member

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#1627
  • Posted 4 months ago

Posted 4 months ago 2024-08-16#1627

Je l'ai assemblé et tout a bien fonctionné, mais lorsque j'ai allumé la machine avec la petite carte à l'intérieur de l'écran, l'écran ne s'est pas allumé.

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  • Meagan

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#1628
  • Posted 4 months ago

Posted 4 months ago 2024-08-16#1628

Quote :Posted 7 minutes ago

Je l'ai assemblé et tout a bien fonctionné, mais lorsque j'ai allumé la machine avec la petite carte à l'intérieur de l'écran, l'écran ne s'est pas allumé.

Cher Panqui,

Pourriez-vous nous communiquer votre numéro de commande ? Nous vous proposerons ensuite une solution raisonnable.

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  • KennetsHar

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KennetsHar junior member

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#1629
  • Posted 4 months ago

Posted 4 months ago 2024-08-21#1629

When can I expect delivering of my order AA24H08L2505-ZYJ2R9 ?

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  • Meagan

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#1630
  • Posted 4 months ago

Posted 4 months ago 2024-08-21#1630

Quote :Posted 7 minutes ago

When can I expect delivering of my order AA24H08L2505-ZYJ2R9 ?

Hello KennetsHar ,

Please check updates via this link:https://t.17track.net/en#nums=DK2500124FL00000G

Here is the latest tracking information:

2024-08-18 22:46

CHINA,Hong Kong, Departure from international sorting center

2024-08-18 12:02

CHINA,Hong Kong, Export customs clearance

Because the international shipping would take longer time. Please wait patiently.

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