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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#1151
  • Posted 2 years ago

Posted 2 years ago 2021-05-14#1151

Quote :Posted 12 minutes ago

In reference to the order AA21D20T3550-GH40AL i have not receive it , please advice .

Hello keyser,

Please check updates via this link:https://t.17track.net/en#nums=HKHKT175540178900&fc=07048

Here is the latest tracking information:

2021-05-10 16:40

Frankfurt Main, Germany, Landed at transit hub

2021-05-10 05:13

SHENZHEN, China, Departed on outbound flight

If everything goes well, you will receive the item within 15-25 working days.

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  • Geilson

  • junior member

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    35

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    375

Geilson junior member

  • Replies: 35
  • Posts: 61
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#1152
  • Posted 2 years ago

Posted 2 years ago 2021-05-20#1152

Hello, I can’t see the status of order number BA21E04K5857-CSJAT6 .

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  • Meagan

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Meagan Tomtop Rep

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#1153
  • Posted 2 years ago

Posted 2 years ago 2021-05-20#1153

Quote :Posted 6 minutes ago

Hello, I can’t see the status of order number BA21E04K5857-CSJAT6 .

Hello Geilson,

Please check updates via this link:https://t.17track.net/en#nums=YT2112521266033757

Here is the latest tracking information:

2021-05-19 12:30

Custom clearance completed

2021-05-16 02:05

Arrived at AIRPORT of Destination

If everything goes well, you will receive the item within 15 working days.

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  • keyser

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keyser

  • Replies: 70
  • Posts: 16
  • Credits: 9631
#1154
  • Posted 2 years ago

Posted 2 years ago 2021-05-31#1154

Hi, I need to change my delivery address, the one I putted in is wrong. 

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  • Meagan

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Meagan Tomtop Rep

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#1155
  • Posted 2 years ago

Posted 2 years ago 2021-05-31#1155

Quote :Posted 19 minutes ago

Hi, I need to change my delivery address, the one I putted in is wrong.

Dear keyser ,

Could you please inform us your order number and correct address  ? And then we will give you a reasonable solution.

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  • Susanne

  • junior member

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Susanne junior member

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#1156
  • Posted 2 years ago

Posted 2 years ago 2021-06-12#1156

Order number: BA21F04Q1137-DSP9MH,I still did not get any information about shipping. I would like to known what happen whit it.

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  • Meagan

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Meagan Tomtop Rep

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#1157
  • Posted 2 years ago

Posted 2 years ago 2021-06-12#1157

Quote :Posted 12 minutes ago

Order number: BA21F04Q1137-DSP9MH,I still did not get any information about shipping. I would like to known what happen whit it.

Hello Susanne ,

Please check updates via this link:https://t.17track.net/en#nums=1Z3X64Y56870593833

Here is the latest tracking information:

2021-06-12 03:00

Brno, Czechia, Departed from Facility

2021-06-11 14:30

Brno, Czechia, Arrived at Facility

Please wait patiently. We sincerely hope that you can receive it asap.

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  • Thamir

  • junior member

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    44

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    288

Thamir junior member

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#1158
  • Posted 2 years ago

Posted 2 years ago 2021-06-22#1158

It's been a month almost since I had paid for this chainsaw and still I haven't received it yet.BA21F11U1439-2VCGWA

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  • Meagan

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Meagan Tomtop Rep

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#1159
  • Posted 2 years ago

Posted 2 years ago 2021-06-22#1159

Quote :Posted 6 minutes ago

It's been a month almost since I had paid for this chainsaw and still I haven't received it yet.BA21F11U1439-2VCGWA

Hello Thamir,

Please check updates via this link:https://t.17track.net/en#nums=USE210618BL8J1000182&fc=190111

Here is the latest tracking information:

2021-06-19 05:00

SHENZHEN, Item was sent out from [SHENZHEN] Logistics Centre

2021-06-18 18:18

SHENZHEN, Item received by [SHENZHEN] Logistics Centre

Because the international shipping would take longer time. Please wait patiently.

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  • Desmond

  • junior member

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    43

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    17

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Desmond junior member

  • Replies: 43
  • Posts: 17
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#1160
  • Posted 2 years ago

Posted 2 years ago 2021-06-28#1160

I have not received my order ,where is it ? 

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