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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#91
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#91

Quote :Posted 2 hours ago

I still have not received my order yet indicated as sent and distributed. The order number is BA18E07F2703-S627NT and I have no tracking of the package. Date of order the 2018-05-07.  

Hello  friend,

Can you contact the local post office with your full name and tracking number #UH101061264GE  ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#92
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#92

Quote :Posted 2 hours ago

One month after sending my order, I have not received it. What happened with my order?    order BN18D17P4651-RY9SWB

Hello  friend,

Can you contact the local post office with your full name and tracking number #RS726955097CN  ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#93
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#93

Quote :Posted 2 hours ago

I haven’t received my order AN18E20B2017-DAH5HM

Hello  friend,

Please check updates via this link:   https://t.17track.net/zh-cn#nums=YT1814122166100705

Here is the latest tracking information:

2018-05-25 17:00

LCJ - UNITED STATES OF AMERICA, Custom clearance completed

2018-05-25 09:23

LCJ - UNITED STATES OF AMERICA, Arrived at LOS ANGELES, Custom clearance processing.


If everything goes well, you will receive the item within 4-5 working days.

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  • Meagan

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Meagan Tomtop Rep

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#94
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#94

Quote :Posted 2 hours ago

I placed this order May 1st, I've heard nothing since.  I would like to know what's going on almost 4 weeks later.  Please respond ASAP   BN18E01Q5633-3QTL6H 

Hello  friend,

Please check updates via this link:  https://t.17track.net/zh-en#nums=LY195721670CNHere is the latest tracking information:

2018-05-25 12:54

Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

2018-05-25 12:54

CHINA, SHENZHEN EMS, Processed Through Facility

If everything goes well, you will receive the item within 15-25 working days.

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  • Tais

  • junior member

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Tais junior member

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#95
  • Posted 6 years ago

Posted 6 years ago 2018-05-30#95

I am just waiting for my order that I ordered more than seven days ago.please tell me what’s the status of my order.   AN18E13R0305-9BNXKY 

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  • kottvitz

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kottvitz junior member

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#96
  • Posted 6 years ago

Posted 6 years ago 2018-05-30#96

The order number is:  BN18C04X0919-65HN2I      What can I do now to receive my order? 

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  • Meagan

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Meagan Tomtop Rep

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#97
  • Posted 6 years ago

Posted 6 years ago 2018-05-30#97

Quote :Posted an hour ago

I am just waiting for my order that I ordered more than seven days ago.please tell me what’s the status of my order.   AN18E13R0305-9BNXKY

Hello  friend.

We're so sorry that your item is out of stock. It will be in stock 5 days later. Could you please keep patience and wait few days ? 

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  • Meagan

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Meagan Tomtop Rep

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#98
  • Posted 6 years ago

Posted 6 years ago 2018-05-30#98

Quote :Posted an hour ago

The order number is:  BN18C04X0919-65HN2I      What can I do now to receive my order? 

Hello  friend,

Could you please contact your local post office or customs ?  

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  • Varis

  • junior member

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Varis junior member

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#99
  • Posted 6 years ago

Posted 6 years ago 2018-05-31#99

the device #
  • BA18E18S1147-HUL2CX
   is still not on its way. DHL did not receive any package yet from you.
I ordered May 19th and the since then the parcel was not handed over to DHL from you.

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  • Meagan

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Meagan Tomtop Rep

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#100
  • Posted 6 years ago

Posted 6 years ago 2018-05-31#100

Quote :Posted 26 minutes ago

the device #
  • BA18E18S1147-HUL2CX
   is still not on its way. DHL did not receive any package yet from you.
I ordered May 19th and the since then the parcel was not handed over to DHL from you.

Hello friend,

Please check updates via this link:  https://nolp.dhl.de/nextt-online-public/set_identcodes.do?lang=en&idc=00340434263792029219&rfn=&extendedSearch=true

Here is the latest tracking information:
Sat, 19.05.18 18:10 --The instruction data for this shipment have been provided by the sender to DHL electronically 

If everything goes well, you will receive the item within 5-6working days.

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