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Forum Home > Help Center > Not reveived my order yet

  • JulieAffinita

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JulieAffinita junior member

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#81
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#81

 I haven't received my order yet.     BN18C13M0544-NKRBV3 

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  • Saifali

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Saifali junior member

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#82
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#82

When my order shipped??  BN18E04P0330-1JMG9M

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

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#83
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#83

Quote :Posted an hour ago

My name is Kgati Amon Sibuthuma. I ordered LED flame-less candles on the 27th of April 2018. My order number is:  AN18D27H2649-YNVLYP. It's getting closer to a month and I haven't received my order. 

Hello  friend,

  Please check updates via this link:   https://t.17track.net/zh-cn#nums=LAOCC1010618049YQ

Here is the latest tracking information:

2018-04-10 14:13

LAO, Laos, The item has been processed in the country of destination

2018-04-05 14:13

LAO, Laos, Shipment departed from airport

 

If everything goes well, you will receive the item within 15-25 working days.

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  • Meagan

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Meagan Tomtop Rep

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#84
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#84

Quote :Posted an hour ago

This item: 

AEC BT207 Wireless Bluetooth 4.2 Speakers for Outdoor Sports

was despatched on 22nd April 2018. It has not yet been delivered.
Please advise of anticipated delivery date.

Hello   friend,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Meagan

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Meagan Tomtop Rep

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#85
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#85

Quote :Posted an hour ago

 I haven't received my order yet.     BN18C13M0544-NKRBV3 

Hello  friend,

Your item has been delivered. Please check updates via this link : https://t.17track.net/zh-cn#nums=RS708890704CN

Here are the latest updates:

2017-07-12 19:25

AICHI, MIZUHO, 467-8799, Final delivery

2017-07-11 00:00

AICHI, MIZUHO, 467-8799, The request of re-delivery was received., Scheduled delivery date:Jul 12 From 19:00 to 21:00

If you have not received the item , please contact your local post office firstly?

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  • Meagan

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Meagan Tomtop Rep

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#86
  • Posted 6 years ago

Posted 6 years ago 2018-05-28#86

Quote :Posted an hour ago

When my order shipped??  BN18E04P0330-1JMG9M

Hello  friend,

Please check updates via this link:  https://t.17track.net/zh-cn#nums=RF541309360SG

Here is the latest tracking information:

2018-05-12 00:00

Despatched to overseas (Country code: IN)


If everything goes well, you will receive the item within 15-25 working days.

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  • jakethe

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jakethe junior member

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#87
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#87

I still have not received my order yet indicated as sent and distributed. The order number is BA18E07F2703-S627NT and I have no tracking of the package. Date of order the 2018-05-07.  

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  • Suyash

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Suyash junior member

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#88
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#88

One month after sending my order, I have not received it. What happened with my order?    order BN18D17P4651-RY9SWB

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  • Genival

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Genival junior member

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#89
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#89

I haven’t received my order AN18E20B2017-DAH5HM

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  • thibault

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thibault junior member

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#90
  • Posted 6 years ago

Posted 6 years ago 2018-05-29#90

I placed this order May 1st, I've heard nothing since.  I would like to know what's going on almost 4 weeks later.  Please respond ASAP   BN18E01Q5633-3QTL6H 

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