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  • Meagan

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Meagan Tomtop Rep

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#31
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#31

Quote :Posted 2 hours ago

I have been waiting for my order, when am checking it it doesn't give me proper information

tracking number RF538579132SG

Hello  friend,

Please check updates via this link:  https://t.17track.net/zh-cn#nums=RF538579132SG

Here is the latest tracking information:

2018-04-24 21:18

Despatched to overseas (Country code: ZA)


If everything goes well, you will receive the item within 15-25 working days.

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  • Meagan

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Meagan Tomtop Rep

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#32
  • Posted 3 years ago

Posted 3 years ago 2018-05-23#32

Quote :Posted an hour ago

Have you got a video clip showing the installation and operation of different devices with this voice enabled remote?    V3921

Hello  friend,

Sorry we don't have the video but it comes with user manual and it's easy to operate it.

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  • Debbie

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Debbie junior member

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#33
  • Posted 3 years ago

Posted 3 years ago 2018-05-24#33

how does this light work,do I need a battery because this light doesn't switch on at all.  Y3526

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  • MarcusWilliams

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MarcusWilliams junior member

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#34
  • Posted 3 years ago

Posted 3 years ago 2018-05-24#34

can you please email me the invoice for below order number in INR.
Order number: AN18E23F1301-0WPJ6Y

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  • BarryLee

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BarryLee junior member

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#35
  • Posted 3 years ago

Posted 3 years ago 2018-05-24#35

To whom it may concern,    

  • BA18E23D3211-ZL42MJ

 Please ship item 

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  • Meagan

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Meagan Tomtop Rep

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#36
  • Posted 3 years ago

Posted 3 years ago 2018-05-24#36

Quote :Posted an hour ago

how does this light work,do I need a battery because this light doesn't switch on at all.  Y3526

Hello  friend,

It must connect with USB power. Please check this link for details : https://www.tomtop.com/search/y3526.html

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  • Meagan

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Meagan Tomtop Rep

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#37
  • Posted 3 years ago

Posted 3 years ago 2018-05-24#37

Quote :Posted 53 minutes ago

can you please email me the invoice for below order number in INR.
Order number: AN18E23F1301-0WPJ6Y

Hello friend,

Please offer us your order number and then i will send invoice to you soon. 

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  • Meagan

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Meagan Tomtop Rep

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#38
  • Posted 3 years ago

Posted 3 years ago 2018-05-24#38

Quote :Posted 33 minutes ago

To whom it may concern,    

  • BA18E23D3211-ZL42MJ

 Please ship item 

Hello  friend,

I've confirmed with related colleague, we will send your item out within 48 hours.

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  • valdovino

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valdovino junior member

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#39
  • Posted 3 years ago

Posted 3 years ago 2018-05-25#39

where i find tracking ?  HKHKT74077034366 

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  • Meagan

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Meagan Tomtop Rep

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#40
  • Posted 3 years ago

Posted 3 years ago 2018-05-25#40

Quote :Posted an hour ago

where i find tracking ?  HKHKT74077034366 

Hello  friend,

Can you contact the local post office with your full name and tracking number #HKHKT74077034366 ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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