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Posted 6 years ago 2018-08-13#134
Quote :Posted 3 hours ago
Will i have to pay any inport /custom duty on the mavic pro platinum RM8826EU
Dear Customer,
We usually mark the parcel with lower value, so you might not need to pay the customs duties, yet it also depends on the customs rules of your country. Could you consult your local customs department to get more details about the customs fee. Please note that customers are responsible for paying the tax their countries charge.
For more details, please visit the following link: https://www.tomtop.com/help/tax-customs-duties.html
Posted 6 years ago 2018-08-14#137
Quote :Posted an hour ago
my order AA18F06O3950-331FYD did not arrive. Can you please help to clarify?
Dear Customer,
Can you contact the local post office with your full name and tracking number ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.
Posted 6 years ago 2018-08-14#138
Quote :Posted an hour ago
Morning I cant seem to track my parcel, could you please help me with this. It was already ordered on the 13 of last month. Tracking nr. orderNumber=BN18F13F0522-J9Y72E
Dear Customer,
Can you contact the local post office with your full name and tracking number #HKHKT75704372289 ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.