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2019 Chinese Spring Festival Holiday Arrangements

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2019 Chinese Spring Festival Holiday Arrangements

#1
  • Posted 4 months ago
  • Views:6148
  • Replies:4

Posted 4 months ago 2019-01-30#1

Dear beloved customers,

Chinese Spring Festival is coming, we will have a holiday from Feb 2nd to 9th Feb

During this period, there may be a delay in responding to your queries on customer service and dispatching items from CN warehouse. But our US/DE/UK/ES/FR/RU warehouses are normally on duty.

Thank you for your kind patience and continued support. Happy New Year

Flash sale in the end of year>>>https://goo.gl/zCMecc

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#2
  • Posted 4 months ago

Posted 4 months ago 2019-01-31#1

我有6个订单一直在处理,春节前还能发货吗? 手上还有几个订单,现在order的话,年前能不能给我发货?这是其中一单AN19A30O0904-HJV8N3

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Bo Wang junior member

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#3
  • Posted 4 months ago

Posted 4 months ago 2019-01-31#2

美国仓库不会放假吗?Item#: I200美国仓的库存怎么样?如果有个几百单,能不能处理?

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Meagan

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#4
  • Posted 4 months ago

Posted 4 months ago 2019-01-31#3

Quote :Posted an hour ago

美国仓库不会放假吗?Item#: I200美国仓的库存怎么样?如果有个几百单,能不能处理?

您好:

我们的美国仓库不放假,正常上班,中国仓库也只是会有延迟,春节期间都是会有人值班的,

我们会尽力安排仓库人员尽快发出订单的,这个问题您不用担心。

同时关于细节问题,您可以发邮件到support@tomtop.com询问,祝您新年快乐!

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Meagan

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#5
  • Posted 4 months ago

Posted 4 months ago 2019-01-31#4

Quote :Posted an hour ago

我有6个订单一直在处理,春节前还能发货吗? 手上还有几个订单,现在order的话,年前能不能给我发货?这是其中一单AN19A30O0904-HJV8N3

您好:

我已经帮您查看了您的这个订单 AN19A30O0904-HJV8N3,已经在仓库处理的阶段了24小时之内将会发出。

其余订单我们会尽快安排仓库发出,关于订单的物流状态查询,您可以联系support@tomtop.com

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