2019 Chinese Spring Festival Holiday Arrangements

Posted 5 years ago
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Replies:4

Dear beloved customers,

Chinese Spring Festival is coming, we will have a holiday from Feb 2nd to 9th Feb

During this period, there may be a delay in responding to your queries on customer service and dispatching items from CN warehouse. But our US/DE/UK/ES/FR/RU warehouses are normally on duty.

Thank you for your kind patience and continued support. Happy New Year

Flash sale in the end of year>>>https://goo.gl/zCMecc

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Bo Wang
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Posted 5 years ago

我有6个订单一直在处理，春节前还能发货吗？手上还有几个订单，现在order的话，年前能不能给我发货？这是其中一单AN19A30O0904-HJV8N3

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Bo Wang
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Posted 5 years ago

美国仓库不会放假吗？Item#: I200美国仓的库存怎么样？如果有个几百单，能不能处理？

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Meagan
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Posted 5 years ago

Quote :Posted an hour ago
美国仓库不会放假吗？Item#: I200美国仓的库存怎么样？如果有个几百单，能不能处理？
您好：
我们的美国仓库不放假，正常上班，中国仓库也只是会有延迟，春节期间都是会有人值班的，
我们会尽力安排仓库人员尽快发出订单的，这个问题您不用担心。
同时关于细节问题，您可以发邮件到support@tomtop.com询问，祝您新年快乐！

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Meagan
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Posted 5 years ago

Quote :Posted an hour ago
我有6个订单一直在处理，春节前还能发货吗？手上还有几个订单，现在order的话，年前能不能给我发货？这是其中一单AN19A30O0904-HJV8N3
您好：
我已经帮您查看了您的这个订单 AN19A30O0904-HJV8N3，已经在仓库处理的阶段了24小时之内将会发出。
其余订单我们会尽快安排仓库发出，关于订单的物流状态查询，您可以联系support@tomtop.com

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