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Order AN18G20J1646-F42DLP - duty free shipping ?

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  • rodan77

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Order AN18G20J1646-F42DLP - duty free shipping ?

#1
  • Posted 4 months ago
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Posted 4 months ago 2018-07-22#1

Hi,

I ordered Nubia Z17 (AN18G20J1646-F42DLP) and choose duty free shipping. The tracking number is RF....SG.

What if my parcel will be held by customs and I'll have to pay taxes ?

If you refund it ?

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  • Meagan

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Meagan Tomtop Rep

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#2
  • Posted 4 months ago

Posted 4 months ago 2018-07-23#1

Quote :Posted 22 hours ago

Hi,

I ordered Nubia Z17 (AN18G20J1646-F42DLP) and choose duty free shipping. The tracking number is RF....SG.

What if my parcel will be held by customs and I'll have to pay taxes ?

If you refund it ?

Dear  Customer,

We have sent invoice to you,  Please consult your local customs about the exact cost firstly. And then i will give you a reasonable solution.

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#3
  • Posted 4 months ago

Posted 4 months ago 2018-07-23#2

The exact cost is 23% of product value.

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#4
  • Posted 4 months ago

Posted 4 months ago 2018-07-24#3

Quote :Posted a day ago

The exact cost is 23% of product value.

Dear Customer,

Please send invoice to support@tomtop.com, and related colleague will give you a reasonable solution.

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#5
  • Posted 4 months ago

Posted 4 months ago 2018-07-24#4

Ok, when customs release the phone I'll do it.

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#6
  • Posted 4 months ago

Posted 4 months ago 2018-07-25#5

Quote :Posted 21 hours ago

Ok, when customs release the phone I'll do it.

Dear Customer,

Thanks for your assistance.

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