Forum Home > Smartphones > Blackview BV7000 Pro IP68 Waterproof 4G Smartphone - charging cable -

Blackview BV7000 Pro IP68 Waterproof 4G Smartphone - charging cable -

  • Views:7350
  • Replies:4
  • Joep Verbeek

  • junior member
  • Replies:

    2
  • Posts:

    2
  • Credits:

    14

Joep Verbeek junior member

  • Replies: 2
  • Posts: 2
  • Credits: 14

Blackview BV7000 Pro IP68 Waterproof 4G Smartphone - charging cable -

#1
  • Posted 3 years ago
  • Views:7350
  • Replies:4

Posted 3 years ago 2018-05-13#1

The USB-C connector of my charging cable is defect.

This is a special, long connector, because it is for a waterproof phone!

How can I get / buy a new cable with a the special, long, "C" connector?

Please help !!

The normal USB-C connector doesn't make contact in the phone.

share to:

  • Tomtop Official

  • Tomtop Rep
  • Replies:

    646
  • Posts:

    496
  • Credits:

    4973

Tomtop Official Tomtop Rep

  • Replies: 646
  • Posts: 496
  • Credits: 4973
#2
  • Posted 3 years ago

Posted 3 years ago 2018-05-16#1

Dear Joep, sorry for the problem.

We're contacting the factory whether there is surplus charging cable for this phone, when there is new message, I will let you know.

Also, could you please tell me your tracking number?

share to:

  • Joep Verbeek

  • junior member
  • Replies:

    2
  • Posts:

    2
  • Credits:

    14

Joep Verbeek junior member

  • Replies: 2
  • Posts: 2
  • Credits: 14
#3
  • Posted 3 years ago

Posted 3 years ago 2018-05-29#2

sorry,

I don't have the original tracking info.

I received the phone here in the Netherlands begin June 2017

It is a Blacview 7000 and I can give you the Imei 1 and the IMEI 2 number.

E1: joep.verbeek@zonnet.nl 

E2: joep.verbeek@gmail.com

share to:

  • Joep Verbeek

  • junior member
  • Replies:

    2
  • Posts:

    2
  • Credits:

    14

Joep Verbeek junior member

  • Replies: 2
  • Posts: 2
  • Credits: 14
#4
  • Posted 3 years ago

Posted 3 years ago 2018-06-07#3

For Blackview it is a standard charging cable ! It should not be a problem or something difficoult, just a standard cable for Blackvieuw BV7000 !

When can I get reply ? I have to charge my phone ! I will pay for the cable !

share to:

  • Tomtop Official

  • Tomtop Rep
  • Replies:

    646
  • Posts:

    496
  • Credits:

    4973

Tomtop Official Tomtop Rep

  • Replies: 646
  • Posts: 496
  • Credits: 4973
#5
  • Posted 3 years ago

Posted 3 years ago 2018-06-08#4

Dear friend, we had applied to send you a new charging cable, and our customer service colleague also sent you an email to tell you this. However, when i see your new reply, I guess you might not see this email, but it doesn't matter, we will send you email to contact you again. Have a nice day, dear  

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals