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Issue with my order

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  • Anonymous

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Anonymous junior member

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Issue with my order

#1
  • Posted 7 years ago
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Posted 7 years ago 2018-04-24#1

 impossible to go straigh forward (seems to be a problem with wheel motors). Please note that the black one works pefectly (for the moment).
Could you please give me the process to solve this issue (product under waranty)?

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  • Meagan

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Meagan Tomtop Rep

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#2
  • Posted 7 years ago

Posted 7 years ago 2018-04-24#1

Quote :Posted 2 hours ago

impossible to go straigh forward (seems to be a problem with wheel motors). Please note that the black one works pefectly (for the moment).
Could you please give me the process to solve this issue (product under waranty)?

Hello friend,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com ?  And then we will look into this case and give you a  reasonable solution.

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