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Where is my order?

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  • Anonymous

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Where is my order?

#1
  • Posted 7 years ago
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Posted 7 years ago 2018-04-17#1

This order has not arrived with me.

Please advise where my order is?

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  • Meagan

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Meagan Tomtop Rep

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#2
  • Posted 7 years ago

Posted 7 years ago 2018-04-17#1

Quote :Posted an hour ago

This order has not arrived with me.

Please advise where my order is?

Hello friend ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Salete

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Salete junior member

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#3
  • Posted 7 years ago

Posted 7 years ago 2018-04-17#2

I do like to enquirer about mi order BA18D08N4933-U3IJTK
It have been payed 08/04/18 but status of order is “on hold” why? When it will be processed or dispatched???

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Meagan Tomtop Rep

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#4
  • Posted 7 years ago

Posted 7 years ago 2018-04-17#3

Quote :Posted 9 minutes ago

I do like to enquirer about mi orderBA18D08N4933-U3IJTK
It have been payed 08/04/18 but status of order is “on hold” why? When it will be processed or dispatched???

Hello   Salete,

Item has been sent out on2018-04-11 with tracking No.1Z3X64256853141697.

Please check updates via this link:  https://wwwapps.ups.com/WebTracking/track?loc=en_US

Here is the latest tracking information:

A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

If everything goes well, you will receive the item within 7-10 working days.

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