Forum Home > Help Center > Order not received

Order not received

  • Views:8203
  • Replies:6
  • Anonymous

  • junior member
  • Replies:

    0
  • Posts:

    1
  • Credits:

    0

Anonymous junior member

  • Replies: 0
  • Posts: 1
  • Credits: 0

Order not received

#1
  • Posted 6 years ago
  • Views:8203
  • Replies:6

Posted 6 years ago 2018-04-16#1

 I ordered it a month ago and still haven’t received it.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12179
  • Posts:

    1
  • Credits:

    24918

Meagan Tomtop Rep

  • Replies: 12179
  • Posts: 1
  • Credits: 24918
#2
  • Posted 6 years ago

Posted 6 years ago 2018-04-16#1

Quote :Posted an hour ago

 I ordered it a month ago and still haven’t received it.

Hello  friend,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

share to:

  • MINKYCHANNELVN

  • junior member
  • Replies:

    15
  • Posts:

    5
  • Credits:

    55

MINKYCHANNELVN junior member

  • Replies: 15
  • Posts: 5
  • Credits: 55
#3
  • Posted 6 years ago

Posted 6 years ago 2018-04-16#2

still i didn t received my order till today   

My order number is AN18B26E4904-2K4C30

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12179
  • Posts:

    1
  • Credits:

    24918

Meagan Tomtop Rep

  • Replies: 12179
  • Posts: 1
  • Credits: 24918
#4
  • Posted 6 years ago

Posted 6 years ago 2018-04-16#3

Quote :Posted 15 minutes ago

still i didn t received my order till today   

My order number is AN18B26E4904-2K4C30

Hello  friend,

Please check updates via this link:  https://t.17track.net/zh-cn#nums=LAOCC1007916863YQ

Here is the latest tracking information:

2018-03-09 11:10

LAO, Laos, The item has been processed in the country of destination

2018-03-03 11:10

LAO, Laos, Shipment departed from airport

Can you contact the local post office with your full name and tracking number #LAOCC1007916863YQ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

share to:

  • roredon72

  • junior member
  • Replies:

    1
  • Posts:

    0
  • Credits:

    2

roredon72 junior member

  • Replies: 1
  • Posts: 0
  • Credits: 2
#5
  • Posted 6 years ago

Posted 6 years ago 2018-04-19#4

Buenos días

hace 10 días que realice un pedido y todavía ni me lo han enviado. No entiendo que se vendan productos que no se tienen. 

El pedido es: AN18D09H2341-46J2E5Fecha de la orden: 2018-04-09 08:23:41

Saludos

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    12179
  • Posts:

    1
  • Credits:

    24918

Meagan Tomtop Rep

  • Replies: 12179
  • Posts: 1
  • Credits: 24918
#6
  • Posted 6 years ago

Posted 6 years ago 2018-04-20#5

Quote :Posted 19 hours ago

Buenos días

hace 10 días que realice un pedido y todavía ni me lo han enviado. No entiendo que se vendan productos que no se tienen. 

El pedido es: AN18D09H2341-46J2E5Fecha de la orden: 2018-04-09 08:23:41

Saludos

Hola amigo,

Su artículo es vendedor caliente y necesita más tiempo para procesar.

He confirmado con un colega relacionado, lo enviaremos dentro de las 24 horas.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals