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Order not delivered.

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Order not delivered.

#1
  • Posted 7 years ago
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Posted 7 years ago 2018-04-10#1

Order Information:

Order number: BN18C25E0543-DKM5KQ


I have not yet received it. Please tell me when will I receive it and why is it taking so late

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  • Meagan

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Meagan Tomtop Rep

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#2
  • Posted 7 years ago

Posted 7 years ago 2018-04-10#1

Quote :Posted an hour ago

Order Information:

Order number: BN18C25E0543-DKM5KQ


I have not yet received it. Please tell me when will I receive it and why is it taking so late

Hello Balaka,

Please check updates via this link:  https://t.17track.net/zh-cn#nums=RM955872917CN

Here is the latest tracking information:

2018-04-07 16:38

India, KOLKATA FOREIGN LCAO, Record item customs information (Inb), Air, CED KOLKATA, Retention Reason : Awaiting presentation to customs commissioner

Could you please contact your local customs to check details firstly ? 

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