I'm trying to cancel my purchase because it was never delivered. It is in customs and they do not deliver. You have sent them to my country but here they stopped and do not go to my house.

The Post Office delivery service here told me that I should talk to you.

Order:  AN17I18X4215-4K4PFT

Track number:  RX622089686CH

Quote :Posted 3 hours ago

I'm trying to cancel my purchase because it was never delivered. It is in customs and they do not deliver. You have sent them to my country but here they stopped and do not go to my house.

The Post Office delivery service here told me that I should talk to you.

Order:  AN17I18X4215-4K4PFT

Track number:  RX622089686CH

Hello  cidasapataria,

Could you please contact your local customs firstly ? Any updates, please send email to support@tomtop.com.