Quote :Posted an hour ago

Id like to know the status of my order.its been more than a month now and I didn’t received it until now.ive chatted with your support and says maybe it’s a lost package.

Hellorex,

Please check updates via this link:https://t.17track.net/en#nums=LS687170262CN

Here is the latest tracking information:

2018-02-24 08:44

Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

2018-02-24 08:44

CHINA, SHENZHEN EMS, Processed Through Facility

Could you kindly contact your local post office with your full name and tracking number ? Because in many cases, the parcel has already arrived but the logistics information is delayed to update. We will follow up this matter all the time until you receive the parcel. Thanks.