Forum Home > Discussion & Sharing > Didn't Receive Order Confirmation Email

Didn't Receive Order Confirmation Email

  • Views:8253
  • Replies:2
  • Zamouche

  • junior member
  • Replies:

    6
  • Posts:

    7
  • Credits:

    47

Zamouche junior member

  • Replies: 6
  • Posts: 7
  • Credits: 47

Didn't Receive Order Confirmation Email

#1
  • Posted 6 years ago
  • Views:8253
  • Replies:2

Posted 6 years ago 2018-02-24#1

I made an order on tomtop yesterday, but haven't received the order confirmation email. I want to know what's the problem? Has anyone encountered it?

share to:

  • Tomtop Official

  • Tomtop Rep
  • Replies:

    646
  • Posts:

    496
  • Credits:

    4973

Tomtop Official Tomtop Rep

  • Replies: 646
  • Posts: 496
  • Credits: 4973
#2
  • Posted 6 years ago

Posted 6 years ago 2018-02-24#1

Hi Zamouche, I'm sorry for the inconvenience. Tomtop uses delivery notification mail instead of order confirmation email, so you will receive a delivery notification mail when the product is shipped, and will not receive an order confirmation email. But you can check your order status in your tomtop accountThanks for your support on tomtop, sir

share to:

  • Zamouche

  • junior member
  • Replies:

    6
  • Posts:

    7
  • Credits:

    47

Zamouche junior member

  • Replies: 6
  • Posts: 7
  • Credits: 47
#3
  • Posted 6 years ago

Posted 6 years ago 2018-02-24#2

Got it. Thank you, tomtop

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals