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Posted 7 years ago 2018-02-08#1
Dear TomTop, I have not received the product yet, I would like to know what's with it. Order no .: AA17L11P3826-MXNL3F Order date: 2017-12-11 04:38:26
Posted 7 years ago 2018-02-08#1
Quote :Posted 22 minutes ago
Dear TomTop, I have not received the product yet, I would like to know what's with it. Order no .: AA17L11P3826-MXNL3F Order date: 2017-12-11 04:38:26
Hello friend,
Could you kindly contact your local post office with your full name and tracking number #HKHKT65957212821? Any updates, please send let us know. Because in many cases, the parcel has already arrived but the logistics information is delayed to update? We will follow up this matter all the time until you receive the parcel. Thanks.
Posted 7 years ago 2018-02-22#3
Hello Gabo870,Quote :Posted a day ago
Dear TomTop! The ordered product has not arrived yet, Post Office does not know anything about it, tracking does not work!
Could you please send email to support@tomtop.com with order number ? And then i will check order status for you.