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What is going on with my order????

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  • nsharishsankarlal

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nsharishsankarlal junior member

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What is going on with my order????

#1
  • Posted 6 years ago
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Posted 6 years ago 2018-02-02#1

I ordered a rc car 2 months ago..

Still it says that it is held in customs 

What is going on??

This is my order tracking number RF517274841SG

I need the fastest reply.

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  • Meagan

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Meagan Tomtop Rep

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#2
  • Posted 6 years ago

Posted 6 years ago 2018-02-02#1

Quote :Posted an hour ago

I ordered a rc car 2 months ago..

Still it says that it is held in customs 

What is going on??

This is my order tracking number RF517274841SG

I need the fastest reply.

Hello friend,

Please check updates via this link: https://t.17track.net/en#nums=RF517274841SG

Here is the latest updates:

2018-01-25 16:43

India, CHENNAI (MADARS) AIR, Record item customs information (Inb), Air, CHENNAI CUSTOMS (FGN AIR COMPLEX), Retention Reason : Retained by customs for unspecified reason

2018-01-24 11:58

India, CHENNAI FOREIGN POST OFFICE, Send item to customs (Inb), Air, CHENNAI CUSTOMS (FGN AIR COMPLEX)

Would you please contact your local customs to pick the item up ? Any updates, please send email to support@tomtop.com. Thanks a lot.

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