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  • Satya Narayana

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Satya Narayana junior member

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#11
  • Posted 6 years ago

Posted 6 years ago 2018-01-22#11

Quote :Posted 9 hours ago

Dear team

Please provide the my order tracking RF513093764SG 30days over not reach my order kindly urgent

Regards

Satyanarayana11

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  • Meagan

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Meagan Tomtop Rep

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#12
  • Posted 6 years ago

Posted 6 years ago 2018-01-22#12

Quote :Posted 6 hours ago

Quote :Posted 9 hours ago

Dear team

Please provide the my order tracking RF513093764SG 30days over not reach my order kindly urgent

Regards

Satyanarayana11

HelloSatya,

Please check updates via this link :https://t.17track.net/en#nums=RF513093764SG

Here is the latest updates:

2018-01-12 15:55

India, CHENNAI (MADARS) AIR, Record item customs information (Inb), Air, CHENNAI CUSTOMS (FGN AIR COMPLEX), Retention Reason : Retained by customs for unspecified reason

2018-01-10 12:57

India, CHENNAI FOREIGN POST OFFICE, Send item to customs (Inb), Air, CHENNAI CUSTOMS (FGN AIR COMPLEX)

Could you please contact your local custom to pick up  the parcel ? 

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  • Sabry Sss

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Sabry Sss junior member

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#13
  • Posted 6 years ago

Posted 6 years ago 2018-01-30#13

Dear team

Please provide the my order tracking RF509157715SG

Regards

sabry abdalrhman

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  • Meagan

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Meagan Tomtop Rep

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#14
  • Posted 6 years ago

Posted 6 years ago 2018-01-30#14

Quote :Posted an hour ago

Dear team

Please provide the my order tracking RF509157715SG

Regards

sabry abdalrhman

HelloSabry ,

Please check updates via this link :https://t.17track.net/zh-cn#nums=RF509157715SG

Here is the latest updates:

2018-01-22 17:49

SINGAPORE, Arrived To Office

2018-01-13 12:39

Jeddah Central Post office - JEDDAH, Departed to - SINGAPORE

Could you please contact your local post office to check it ?

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  • Younes laghmich haddad

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Younes laghmich haddad junior member

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#15
  • Posted 6 years ago

Posted 6 years ago 2018-01-31#15

Hola buenas cuando ha llegado mi pedido

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  • Meagan

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Meagan Tomtop Rep

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#16
  • Posted 6 years ago

Posted 6 years ago 2018-02-01#16

Quote :Posted 13 hours ago(Being review)

Hola buenas cuando ha llegado mi pedido

Hola youneslaghmich83,

¿Podría enviar un correo electrónico a support@tomtop.com con el número de pedido? Y luego verificaremos el estado del pedido pronto. Muchas gracias.

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  • nishadnehal2000

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nishadnehal2000 junior member

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#17
  • Posted 6 years ago

Posted 6 years ago 2018-02-06#17

Please do something Sir I have not received my product still

 Product I'd is; CN17L31B5953-XE0ILC

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  • Meagan

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Meagan Tomtop Rep

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#18
  • Posted 6 years ago

Posted 6 years ago 2018-02-07#18

Quote :Posted 10 hours ago

Please do something Sir I have not received my product still

Product I'd is; CN17L31B5953-XE0ILC

HelloVicky,

Please check updates via this link: https://t.17track.net/en#nums=LX056881473CN

Here is the latest updates:

13-01-2018 06:21:02Departure to country of destination
13-01-2018 06:45:59Your shipment has been delivered to the postal operator of the country of destination and will be delivered in the coming days.
Could you kindly contact your local post office with your full name and tracking number ? Any updates, please send let us know. Because in many cases, the parcel has already arrived but the logistics information is delayed to update ? We will follow up this matter all the time until you receive the parcel. Thanks.

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  • Aroldo Chaveiro Aroldo

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Aroldo Chaveiro Aroldo junior member

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#19
  • Posted 6 years ago

Posted 6 years ago 2018-02-08#19

Olá tem como vcs coloca um valor menor para eu não ser taxado porque aqui no Brasil as taxas estão um absurdo ok abraço

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  • Meagan

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Meagan Tomtop Rep

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#20
  • Posted 6 years ago

Posted 6 years ago 2018-02-09#20

Quote :Posted 2 hours ago

Olá tem como vcs coloca um valor menor para eu não ser taxado porque aqui no Brasil as taxas estão um absurdo ok abraço

Olá amigo, 

Envie um email para support@tomtop.com com o número do pedido e o colega relacionado declarará o menor custo do item. Muito obrigado.

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