TOMTOP's story.

1. A Registered Merchant Since 2004

TOMTOP, established in June 2004, a reliable China wholesale and retail online shop with Diverse & High Quality Products where you can buy China Products at Best Price and Free Coupons!

We mainly deals various of articles for daily use products. We are specialize in video games, computer accessories, mobile phone accessories, clothing, home and garden items, jewelry, media player, car accessories, RC models & accessories and so on. In the future. We will constantly enrich our items and try to do the best for the customers.

2. Gold supplier of Alibaba Since 2006

We've been being a Gold supplier of Alibaba since 2006 and enjoying a good reputation from both customers and partners. Gold Supplier is a certificate issued by ACP, a third-party credit agency. The TrustPass certificate is only given to companies that have had their company authenticated and verified by ACP, which checks to make sure your company details are all correct, and that your business is legally registered in your country. By showing the TrustPass certificate on your website, potential business partners will know that you are a real and legitimate business so that they can trade with you confidently.

3. Alibaba Recommendatory Merchant

As one of the leading trade companies in China mainland, we are highly recommended by Alibaba. We have many successful cooperation with the wholesaler from all over the world. Please be more patient to read some of our successful stories on Alibaba.com.

Secure supplier.

1. Verified Paypal Merchant

We are verified Paypal member which means our account has been confirmed and that Paypal has substantiated our identity.

2. Verified McAfee Website, Tested Daily

What is McAfee SECURE?

Websites displaying this symbol are tested and certified daily to pass McAfee's security tests which help protect you from identity theft, viruses, spyware, and other online threats.

3. VeriSign Trust™Seal

VeriSign (Nasdaq: VRSN) is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, VeriSign helps companies and consumersall over the world engage in communications and commerce with confidence. VeriSign offerings include SSL, SSL Certificates, Extended Validation (EV SSL), VeriSign Trust Seal, two-factor authentication, identity protection, malware scan, public key infrastructure (PKI), DDoS mitigation, Managed DNS, and Domain Name Services.

4. Private Policy

We respect your personal privacy. The "privacy clause" is responsible for the operation of our online information management, and fully reflects our commitment to protecting your privacy.

We will not public customers' information to any outside parties, the policy of allowing to access to the personal information is only available for our staffs while they need to know.

To protect your privacy and security, and your "TOMTOP registered account" will be implemented password protection. In certain areas, TOMTOP company will use industry-standard Secure Sockets Layer encryption software (SSL-encryption) to protect data transmission. More about Private Policy.

Why choose TOMTOP?

1. Best Price

Price is one of the advantages of our website. TOMTOP owns a variety of suppliers and can always get the best price in the market supply. To shop with us, you will found you will get 10-70% off than buy in your local place or even other China websites. Of course, if you find our product price is higher compare to others, you may add other URL in the "Price Match", and we will review and adjust the price accordingly. (Note: Some sellers offer lower prices, but they charge very high shipping costs.)

2. Variability Products

China, with its strong new product introduction and producing capability, has been playing a major role in the international market. And Guangdong, where most of our manufacturer is located, is the highlight of China in this field. TOMTOP takes advantage of those benefits and continuously introduce products with state of the art design, reliable quality and unbeatable price to satisfy customers' demand. Now, TOMTOP can offer more than 1000000 products for people worldwide.

TOMTOP also value our customer's product introduction, and would encourage you to send email to us if found the item you like is not listed in the website. We will take over your suggestion and update the product on the site if all is possible.

3. Optimized Shipping

TOMTOP enjoys an Optimized procedure toward payment receiving, order confirmation and package sent. Averagely, shopping with us, your order will be shipped within 24 hours earlier than other sites. With this reliable and fast shipping time,Thus we are the best choice for your online shopping with the fastest delivery. You can choose "Airmail with track number", "EMS", "DHL", "UPS".

4. High Quality, Money Back in 45 Days ,1 Year Repair Warranty

All products sells in TOMTOP.com based on their excellent designs and reliable quality. We have technical quality check department settled, the products are strictly checked one by one in our warehouse before sending. For most items, you can send it back to us for a refund or item exchange within 45 days of receiving it. Return shipping reimbursement is not available for this.

Moreover, we offer 1 Year Repair Warranty for most products in the website.

5. Free Coupon

To thank customers, we often provide a variety of coupons to save you money. Max to 40% off.

6. Points and Rewards

Points and Rewards can be collected through many ways by join our website just like Signing up, Joining Newsletter, Writing a Review, Post a Topic/Reply, Report a bug or Make Any Order. and you could use the owned points to get discount on products you buy. you could get 1USD off spendin

tracking number RF489340785SG  where is our watch i hope u recieved it when will you cashback our money this is our 7th mail and didnt replied yet waiting for answer asap 

Quote :Posted 4 hours ago

tracking number RF489340785SG  where is our watch i hope u recieved it when will you cashback our money this is our 7th mail and didnt replied yet waiting for answer asap 

Hello irfanbatiray,

Here is the latest updates of your parcel #RF489340785SG:

2017-12-02 10:11

Singapore (Yurt Disi), Gonderi (Varis)alip verme merkezinde alindi, Receive item at office of exchange (Inb)

Could you kindly contact your local post office with your full name and tracking number ? Any updates, please send email to support@tomtop.com. Because in many cases, the parcel has already arrived but the logistics information is delayed to update.  

We will follow up this matter all the time until you receive the parcel. Thanks.

Buongiorno, sono Diego Rumor e la merce da me acquistata non è ancora arrivata.grazie

Quote :Posted 13 hours ago

Buongiorno, sono Diego Rumor e la merce da me acquistata non è ancora arrivata.grazie

Ciao Diego, Non siamo riusciti a verificare i dettagli senza numero d'ordine, potresti inviare un'email a support@tomtop.com? E poi controlleremo lo stato dell'ordine per te. Molte grazie.

Meu produto não chegou, e agora eu fico no prejuízo,  quero meu produto  (RX622085429CH)

Quote :Posted 11 hours ago

Meu produto não chegou, e agora eu fico no prejuízo,  quero meu produto  (RX622085429CH)

Hello Lucas,

Please check updates via this link :  https://t.17track.net/en#nums=RX622085429CH

Here is the latest updates:

2018-01-22 18:05

CURITIBA / PR, Missed item

2017-10-31 09:05

CURITIBA / PR, Forwarded, de Unidade de Logística Integrada em CURITIBA / PR para Unidade em Liberado sem imposto. Entrega 40d úteis / BR

Could you kindly contact your local post office to check details ? Any updates, please send email to support@tomtop.com. Thanks a lot,

Boa noite gostaria de saber o que esta acontecendo com a minha mercadoria já faz mais de 40 dias uteis e não chegou aqui ainda 

Quote :Posted 23 minutes ago

Boa noite gostaria de saber o que esta acontecendo com a minha mercadoria já faz mais de 40 dias uteis e não chegou aqui ainda 

Olá Wesclei Filhos,

Você poderia enviar e-mail para support@tomtop.com com o número do pedido? E então vamos verificar o status do pedido para você. Muito obrigado.