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How to cancel order before payment?

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  • HarryLi

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HarryLi junior member

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How to cancel order before payment?

#1
  • Posted 7 years ago
  • Views:8567
  • Replies:1

Posted 7 years ago 2017-11-20#1

i placed a order, but have not finish payment. Would you please help me cancel it ?

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  • Meagan

  • Tomtop Rep
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Meagan Tomtop Rep

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#2
  • Posted 7 years ago

Posted 7 years ago 2017-11-20#1

Quote :Posted 2 hours ago

i placed a order, but have not finish payment. Would you please help me cancel it ?

Hello friend, If you have not paid for your order yet, then there is no need for you to contact us to cancel it. We do not process orders until a matching payment has been received for the order.  If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

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