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  • Meagan

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Meagan Tomtop Rep

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#951
  • Posted 5 years ago

Posted 5 years ago 2019-07-23#951

Quote :Posted 7 minutes ago

Hi there, it doesn't seem like my order is moving a lot, why is that?  BA19G08T1828-BPSALR 

Hello Forbes ，

Please check updates via this link:https://t.17track.net/en#nums=JVGL06047542636529317250

Here is the latest tracking information:

2019-07-23 08:56

The shipment has arrived at the parcel center

2019-07-22 21:29

The shipment has arrived in the destination country

If everything goes well, you will receive the item within 15-25 working days.

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  • sharon

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sharon junior member

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#952
  • Posted 5 years ago

Posted 5 years ago 2019-07-25#952

Hola buen día no he recibido mi pedido que sigue?   

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  • Meagan

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Meagan Tomtop Rep

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#953
  • Posted 5 years ago

Posted 5 years ago 2019-07-25#953

Quote :Posted 7 minutes ago

Hola buen día no he recibido mi pedido que sigue?   

Querida Sharon,

¿Podría enviar un correo electrónico a support@tomtop.com con el número de pedido? Y luego le daremos una solución razonable.

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  • Susanne

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Susanne junior member

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#954
  • Posted 5 years ago

Posted 5 years ago 2019-07-26#954

Any update on this order No.AN19G12G2342-F6XJF0? I was expecting to receive it by now . 

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  • Meagan

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Meagan Tomtop Rep

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#955
  • Posted 5 years ago

Posted 5 years ago 2019-07-26#955

Quote :Posted 6 minutes ago

Any update on this order No.AN19G12G2342-F6XJF0? I was expecting to receive it by now . 

Hello Susanne ,

Please check updates via this link:https://t.17track.net/en#nums=EV776319456CN

Here is the latest tracking information:

2019-07-17 18:57

London East Depot, Held in depot for redelivery

2019-07-17 18:42

London East Depot, Returned to Depot

We sincerely hope that you can receive it asap.

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  • Dahandyman

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Dahandyman junior member

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#956
  • Posted 5 years ago

Posted 5 years ago 2019-07-29#956

I would like to cancel this order if possible. BA19G27U1449-ERAWQI

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  • Meagan

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Meagan Tomtop Rep

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#957
  • Posted 5 years ago

Posted 5 years ago 2019-07-29#957

Quote :Posted 5 minutes ago

I would like to cancel this order if possible. BA19G27U1449-ERAWQI

Dear Dahandyman ,

We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Dominic

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Dominic junior member

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#958
  • Posted 5 years ago

Posted 5 years ago 2019-07-30#958

I ordered a drone from you and put the faster shipping and all it says is that the label has been made. 

My sons birthday is the 2nd of August,  and I made sure for the faster delivery so it wouldn't be late.

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  • Meagan

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Meagan Tomtop Rep

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#959
  • Posted 5 years ago

Posted 5 years ago 2019-07-30#959

Quote :Posted 7 minutes ago

I ordered a drone from you and put the faster shipping and all it says is that the label has been made. 

My sons birthday is the 2nd of August,  and I made sure for the faster delivery so it wouldn't be late.

Dear Dominic ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Desmond

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Desmond junior member

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#960
  • Posted 5 years ago

Posted 5 years ago 2019-07-31#960

Hello I bought one drone the 8 of July and not arrive me yet.  BA19G08S0534-QK5U46

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