Not received my order yet 169 - Help Center

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Meagan
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#931

Posted 5 years ago

Quote :Posted 9 minutes ago
Please cancel my order Number AN19F2901950-BSRU59.
Dear Simeon ,
We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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osephine
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#932

Posted 5 years ago

I have already paid and would like to know where my product is?

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Meagan
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#933

Posted 5 years ago

Quote :Posted 53 seconds ago
I have already paid and would like to know where my product is?

Dear osephine ,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Luchii
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#934

Posted 5 years ago

The tracking link doesn't work and I have no way to figure it out where is my item bought from you at the 20.06.19. Please resond! AN19F20T3145-70I0ZK

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Meagan
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#935

Posted 5 years ago

Quote :Posted 44 seconds ago
The tracking link doesn't work and I have no way to figure it out where is my item bought from you at the 20.06.19. Please resond! AN19F20T3145-70I0ZK

Hello Luchii,

Please check updates via this link :

https://t.17track.net/en#nums=LL465382769CN

Here is the latest tracking information:

2019-06-26 11:44

China, BEIJING EMS, The shipment has been sent from origin country.

If everything goes well, you will receive the item within 15-25 working days.

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giannelli
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#936

Posted 5 years ago

I made an order 2 days ago and i still haven't received any tracking information. What's going on?

Order number AA19G01Q0517-KFLIFC

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Meagan
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#937

Posted 5 years ago

Quote :Posted 35 seconds ago
I made an order 2 days ago and i still haven't received any tracking information. What's going on?
Order number AA19G01Q0517-KFLIFC
Hello giannelli,

Please check updates via this link :https://t.17track.net/en#nums=RU362170382NL
Here is the latest tracking information:

2019-07-05 03:21
The item is ready for shipment
2019-07-04 22:41

The item is pre-advised to PostnL

If everything goes well, you will receive the item within 15-25 working days.

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Ishwar
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#938

Posted 5 years ago

Where is my order ? Order Number: AA19G03T2055-IHM8QA

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Meagan
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#939

Posted 5 years ago

Quote :Posted a minute ago
Where is my order ? Order Number: AA19G03T2055-IHM8QA
Hello Ishwar ,

Please check updates via this link :

https://t.17track.net/en#nums=RU362206745NL
Here is the latest tracking information:

2019-07-08 01:5

The item is ready for shipment

2019-07-06 21:32

The item is lodged to airport warehouse in originating country

If everything goes well, you will receive the item within 15-25 working days.

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Hien
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#940

Posted 5 years ago

Do you know when my order BN19G01T4951-BGILTH will arrive?

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