Not received my order yet 169 - Help Center

Meagan
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#831

Posted 6 years ago

Quote :Posted 22 minutes ago
Was wondering when I could expect delivery of my two in ear monitor units.
Dear Tercio ,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
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#832

Posted 6 years ago

Quote :Posted 22 minutes ago
私の注文、AA19D08N2614-WE5SBF は、金額を間違えておりました。
５８千円のところを５千８００円と勘違いしてしまいました。
誠に申し訳ないのですが、キャンセル返金としてしてください
Carlotta様、
あなたの注文はキャンセルされました、そして、我々は3-5営業日以内にあなたに返金します。数日後にアカウントを確認してください。

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Susanne
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#833

Posted 6 years ago

Order # BA19D09R2516-QZWJPV ，the address is wrong , can you please change it for me ?

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Lilxtreme
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#834

Posted 6 years ago

I did not receive BN19C20W4047-HZ3D4Z is it on the way?

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Meagan
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#835

Posted 6 years ago

Quote :Posted 13 minutes ago
Order # BA19D09R2516-QZWJPV ，the address is wrong , can you please change it for me ?
Dear Susanne ,
Could you please send email to support@tomtop.com with correct address ? And then we will give you a reasonable solution.

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Meagan
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#836

Posted 6 years ago

Quote :Posted 13 minutes ago
I did not receive BN19C20W4047-HZ3D4Z is it on the way?
Hello Lilxtreme,
Please check updates via this link:https://t.17track.net/en#nums=UC025528249YP
Here is the latest tracking information:
2019-04-05 16:21
İSTANBUL(AVR)BAŞAKŞEHİR, Item Forwarded to Destination Country
2019-04-04 23:50
Origin, Item departed from origin
Because the international shipping would take longer time. Please wait patiently.

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janeth
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#837

Posted 6 years ago

Hi any update with this order BA19D06C0816-LJ7CRH or any tracking for it .

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franceschi
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#838

Posted 6 years ago

Hello do you know whats with my Last Order?

Number CA19C26H4032-FEPPEA .

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Meagan
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#839

Posted 6 years ago

Quote :Posted 34 minutes ago
Hi any update with this order BA19D06C0816-LJ7CRH or any tracking for it .
Hello janeth ,
Please check updates via this link:https://t.17track.net/en#nums=LT529510295CN
Here is the latest tracking information:
2019-04-09 10:49
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2019-04-09 10:49
CHINA, SHENZHEN EMS, Processed Through Facility
If everything goes well, you will receive the item within 15-25 working days.

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Meagan
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#840

Posted 6 years ago

Quote :Posted 38 minutes ago
Hello do you know whats with my Last Order?
Number CA19C26H4032-FEPPEA .
Hello franceschi ,

I check it delivery on Apr.10 Please check updates via this link :https://t.17track.net/en#nums=LK005024848SK
Here are the latest updates:
2019-04-10 13:45
Item delivered to the Addressee
2019-04-10 07:37
Addressee unreachable - announcement
If you did not receive it , can you contact the local post office with your full name and tracking number #LK005024848SK?

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