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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#461
  • Posted 6 years ago

Posted 6 years ago 2018-11-08#461

Quote :Posted 28 minutes ago

Hello!   Order Number: AA18I13G4932-UUMZVD not received yet (over 50 days). Can you check it please? Thank you.

Dear Ginny,

Can you contact the local post office with your full name and tracking number #UC620627011MY   ? 

Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • MIYER

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MIYER junior member

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#462
  • Posted 6 years ago

Posted 6 years ago 2018-11-09#462

Hello Tomtop - can you please update me on when I’ll get a delivery of my order.

UPS link said that the package has not been shipped yet to them...

Order number: AA18K03T1201-R7TE7Y 

Parcel number: 84475132 

Order date: 2018-11-03

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  • poppop

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poppop junior member

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#463
  • Posted 6 years ago

Posted 6 years ago 2018-11-09#463

Not received   AA18J22N4117-5JIE8E

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  • Meagan

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Meagan Tomtop Rep

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#464
  • Posted 6 years ago

Posted 6 years ago 2018-11-09#464

Quote :Posted 50 minutes ago

Not received   AA18J22N4117-5JIE8E

Dear poppop,

Please check updates via this link:https://t.17track.net/en#nums=RP068596759CN

Here is the latest tracking information:

2018-11-08 09:25

Has arrived at the place of delivery

2018-10-26 07:54

Shipped by airline

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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  • Meagan

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Meagan Tomtop Rep

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#465
  • Posted 6 years ago

Posted 6 years ago 2018-11-09#465

Quote :Posted 52 minutes ago

Hello Tomtop - can you please update me on when I’ll get a delivery of my order.

UPS link said that the package has not been shipped yet to them...

Order number: AA18K03T1201-R7TE7Y

Parcel number: 84475132

Order date: 2018-11-03

Hello  MIYER,

Please check updates via this link :https://t.17track.net/en#nums=1Z3X64256870116209

Here are the latest updates:

2018-11-05 11:37

Poland, Order Processed: Ready for UPS

Because the international shipping would take longer time. Please wait patiently. We sincerely hope that you can receive it asap.

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  • ilhomar

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ilhomar junior member

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#466
  • Posted 6 years ago

Posted 6 years ago 2018-11-13#466

Is the battery replaceable?OS1533

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  • adipto

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adipto junior member

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#467
  • Posted 6 years ago

Posted 6 years ago 2018-11-13#467

Hi, when will my order ship? AA18K07S5232-4M4EMT

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  • Meagan

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Meagan Tomtop Rep

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#468
  • Posted 6 years ago

Posted 6 years ago 2018-11-13#468

Quote :Posted 16 minutes ago

Is the battery replaceable?OS1533

Dear ilhomar,

The battery is replaceable,thanks.

For more information, please check details via this link:https://www.tomtop.com/p-os1533.html?aid=L2919

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  • Meagan

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Meagan Tomtop Rep

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#469
  • Posted 6 years ago

Posted 6 years ago 2018-11-13#469

Quote :Posted 16 minutes ago

Hi, when will my order ship? AA18K07S5232-4M4EMT

Hello   adipto,

Please check updates via this link:https://t.17track.net/en#nums=1Z3X64256870447290

Here is the latest tracking information:

2018-11-08 11:00

Poland, Order Processed: Ready for UPS

If everything goes well, you will receive the item within 5-7working days.

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  • Adilson

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Adilson junior member

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#470
  • Posted 6 years ago

Posted 6 years ago 2018-11-14#470

I placed an order. I am wondering what the status is?  Order No.: AA18K06W0102-6U6XQL

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