Not reveived my order yet 169 - Help Center

Meagan
Tomtop Rep
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#241

Posted 6 years ago

Quote :Posted an hour ago(Being review)
ORDER # AN18F02P3651-VSJHZL
I HAVE NOT RECEIVED MY ORDER...ORDERED 6/2/18
PLEASE ADVISE
Dear Customer,
Can you contact the local post office with your full name and tracking number #BZ025877871CN? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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Meagan
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#242

Posted 6 years ago

Quote :Posted an hour ago(Being review)
I paid for shipping that would have had my packages delivered by the 10th, but it has not showed up yet. I would like a tracking number for my packaged please to see where it is AA18F30C2745-90MQAR
Dear Customer,
Hello friend,
Your item has been delivered on 2018-07-16. Please check updates via this link : https://t.17track.net/en#nums=RX730991484CN
Here are the latest updates:

2018-07-16 16:21
MECHANICSBURG, PA 17050, Delivered, Left with Individual, Your item was delivered to an individual at the address at 4:21 pm on July 16, 2018 in MECHANICSBURG, PA 17050.

If you have not received the item , please contact your local post office firstly?

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Meagan
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#243

Posted 6 years ago

Quote :Posted 9 months ago
Hi, I dont received my order nº AN17G26B4402-S20CV4
Dear Customer,
Would you please double check whether order number you gave us is correct ?

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Meagan
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#244

Posted 6 years ago

Quote :Posted 9 months ago
Hi, I have the same problem. Since the 1st september it seems my order n°CN17H21M1824-3HD2NW didn't move from Poland. I made the order 38 days ago now, please can you check if all is normal? Thank you
Dear Customer,
Can you contact the local post office with your full name and tracking number #1Z3X64Y56850556876? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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Michale
junior member
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#245

Posted 6 years ago

When will my item be here? I didn’t realize it would take this long- BA18G16A2738-RC5YQS

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Mark Futter
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#246

Posted 6 years ago

I paid for my order but it is still not shipped.

Please advise what is going on.

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Danae
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#247

Posted 6 years ago

Item not reach to me and my post office 985200000001605508

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Meagan
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#248

Posted 6 years ago

Quote :Posted an hour ago
When will my item be here? I didn’t realize it would take this long- BA18G16A2738-RC5YQS
Dear Customer,
Please check updates via this link: https://t.17track.net/zh-cn#nums=ANJPY2102767823YQ
Here is the latest tracking information:
2018-07-21 00:00
The goods have left the Hongkong
2018-07-20 00:00
The goods have been sent to the Hongkong

If everything goes well, you will receive the item within 15-25 working days.

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Meagan
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#249

Posted 6 years ago

Quote :Posted an hour ago
I paid for my order but it is still not shipped.
Please advise what is going on.
Dear Customer,
Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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Meagan
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#250

Posted 6 years ago

Quote :Posted an hour ago
Item not reach to me and my post office 985200000001605508
Dear Customer,
Can you contact the local post office with your full name and tracking number #985200000001605508 ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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