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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#221
  • Posted 6 years ago

Posted 6 years ago 2018-07-18#221

Quote :Posted 2 hours ago

Order numberNo.BN18E24S1931-5BZ3GI
Total AmountUSD 49.99
Order Date2018-05-24 19:19:31
Shipping addressUnited Kingdom -- South Ruislip 56, Wingfield Way
Shipping methodStandard Shipping
it has been almost a month now, and I was told that the order will take 7-20 days, what the issue?

Dear  Customer,

Can you contact the local post office with your full name and tracking number #JD0002259221919110 ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#222
  • Posted 6 years ago

Posted 6 years ago 2018-07-18#222

Quote :Posted 2 hours ago

I would like to inform you that, since  I placed my order in May 2018 I haven't received it yet. 
My order number is: AA18E02M0203-7DHSNS. 

Dear  Customer,

Can you contact the local post office with your full name and tracking number #LAOCC1011899664YQ ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#223
  • Posted 6 years ago

Posted 6 years ago 2018-07-18#223

Quote :Posted an hour ago

I haven't receive my order  #ANJPY2102765441YQ, can you please check the status of my order. 

Dear Customer,

Could you please double check whether order number you gave us is correct ? 

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  • lycan

  • junior member

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lycan junior member

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#224
  • Posted 6 years ago

Posted 6 years ago 2018-07-23#224

I placed below two orders in April 22nd, 2018 and I still have not received it :
Order No.:AA18D22I5553-G0C3PT 
When do I expect to receive it?

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  • Gleisson

  • junior member

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Gleisson junior member

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#225
  • Posted 6 years ago

Posted 6 years ago 2018-07-23#225

I placed an order with your company.  I have not received the goods.

The order was placed on 2018-05-30 17:33:51. The order number is as follows:  BN18E30Q3351-96RZK8 

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  • Meagan

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Meagan Tomtop Rep

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#226
  • Posted 6 years ago

Posted 6 years ago 2018-07-23#226

Quote :Posted an hour ago

I placed below two orders in April 22nd, 2018 and I still have not received it :
Order No.:AA18D22I5553-G0C3PT 
When do I expect to receive it?

Dear  Customer,

Can you contact the local post office with your full name and tracking number #RS729139066CN  ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#227
  • Posted 6 years ago

Posted 6 years ago 2018-07-23#227

Quote :Posted an hour ago

I placed an order with your company.  I have not received the goods.

The order was placed on 2018-05-30 17:33:51. The order number is as follows:  BN18E30Q3351-96RZK8 

Dear  Customer,

Can you contact the local post office with your full name and tracking number #RU854017394CN ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • norm

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norm junior member

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#228
  • Posted 6 years ago

Posted 6 years ago 2018-07-24#228

I did not receive the phone. Please for credit according to your guarantee.  Order Nummer: AA18F18L4340-IP5WSI

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  • hersve

  • junior member

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hersve junior member

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#229
  • Posted 6 years ago

Posted 6 years ago 2018-07-24#229

.I have ordered and paid for almost one month but the item haven't deliver to me    UH104542662TR

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  • Meagan

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Meagan Tomtop Rep

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#230
  • Posted 6 years ago

Posted 6 years ago 2018-07-24#230

Quote :Posted 3 hours ago

I did not receive the phone. Please for credit according to your guarantee.  Order Nummer: AA18F18L4340-IP5WSI

Dear Customer,

Please check updates via this link:  https://ecommerceportal.dhl.com/track/?ref=RX262931545DE

Here is the latest tracking information:

Arrived at facilityWed, July 04 at 04:24 AMLTFRANKFURT/M, Germany

If everything goes well, you will receive the item within 2-3 working days.

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