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Forum Home > Help Center > Not reveived my order yet

  • jakethe

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jakethe junior member

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#1561
  • Posted 13 days ago

Posted 13 days ago 2024-04-22#1561

J aurais aimé savoir si ma commande est bien pris en compte et qu il n'y a pas eu un problème ?

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  • Meagan

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Meagan Tomtop Rep

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#1562
  • Posted 13 days ago

Posted 13 days ago 2024-04-22#1562

Quote :Posted 12 minutes ago

J aurais aimé savoir si ma commande est bien pris en compte et qu il n'y a pas eu un problème ?

Cher Jakethe,

Pourriez-vous s'il vous plaît nous communiquer votre numéro de commande ? 

Et puis nous vous donnerons une solution raisonnable.

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  • mmello

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mmello junior member

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#1563
  • Posted 9 days ago

Posted 9 days ago 2024-04-26#1563

Please send me the new track number of order BN24D21P2752-A5K6SP .

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  • Meagan

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#1564
  • Posted 9 days ago

Posted 9 days ago 2024-04-26#1564

Quote :Posted 8 minutes ago

Please send me the new track number of order BN24D21P2752-A5K6SP .

Hello mmello ,

Please check updates via this link:https://t.17track.net/en#nums=YT2411321266034731

Here is the latest tracking information:

2024-04-26 11:19

Mainland China, CN, Shipment is in transit to next facility

2024-04-25 21:06

Mainland China, CN, Departed from sort facility

Because the international shipping would take longer time. Please wait patiently.

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  • wesclay

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wesclay junior member

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#1565
  • Posted 7 days ago

Posted 7 days ago 2024-04-28#1565

Is there a tracking number on my order?

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  • Meagan

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Meagan Tomtop Rep

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#1566
  • Posted 7 days ago

Posted 7 days ago 2024-04-28#1566

Quote :Posted 5 minutes ago

Is there a tracking number on my order?

Dear wesclay,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Forbes

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Forbes junior member

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#1567
  • Posted 5 days ago

Posted 5 days ago 2024-04-30#1567

Comment annuler cette commande AN24D29M1559-JGUPYL.

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  • Meagan

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Meagan Tomtop Rep

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#1568
  • Posted 5 days ago

Posted 5 days ago 2024-04-30#1568

Quote :Posted 7 minutes ago

Comment annuler cette commande AN24D29M1559-JGUPYL.

Cher Forbes ,

Nous avons suspendu votre commande dans notre système. 

Pourriez-vous s'il vous plaît nous indiquer la raison exacte pour laquelle vous devez annuler cette commande ?

Et puis nous vous donnerons une solution appropriée.

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