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Forum Home > Help Center > Not reveived my order yet

  • giannelli

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giannelli junior member

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#1541
  • Posted a month ago

Posted a month ago 2024-03-11#1541

Can you update my order status ? I need it urgently ! 

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  • Meagan

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Meagan Tomtop Rep

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#1542
  • Posted a month ago

Posted a month ago 2024-03-11#1542

Quote :Posted 4 minutes ago

Can you update my order status ? I need it urgently !

Dear giannelli, 

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • Luchii

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Luchii junior member

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#1543
  • Posted a month ago

Posted a month ago 2024-03-15#1543

Could you please tell me if this order has been posted yet.No.AA24C09L0107-94U3M7

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  • janeth

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janeth junior member

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#1544
  • Posted a month ago

Posted a month ago 2024-03-15#1544

Hello, how far can this remote control boat be controlled? Y26572-2-T

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  • Meagan

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Meagan Tomtop Rep

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#1545
  • Posted a month ago

Posted a month ago 2024-03-15#1545

Quote :Posted 10 minutes ago

Hello, how far can this remote control boat be controlled? Y26572-2-T

Hello janeth, 

The remote control range is up to 500 meters. 

For more information you can find at this link:https://www.tomtop.com/p-y26572-2-t.html

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  • Meagan

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Meagan Tomtop Rep

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#1546
  • Posted a month ago

Posted a month ago 2024-03-15#1546

Quote :Posted 20 minutes ago

Could you please tell me if this order has been posted yet.No.AA24C09L0107-94U3M7

Dear Luchii,

Thanks for your support.

Your package will be shipped within 24 hours.

You can view the tracking number in your account after shipment.

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  • Simeon

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Simeon junior member

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#1547
  • Posted a month ago

Posted a month ago 2024-03-19#1547

Order No:BA24C16M0908-V7VDW9，When will be ship? 

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  • Meagan

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Meagan Tomtop Rep

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#1548
  • Posted a month ago

Posted a month ago 2024-03-19#1548

Quote :Posted 17 minutes ago

Order No:BA24C16M0908-V7VDW9，When will be ship?

Hello Simeon,

Please check updates via this link:https://t.17track.net/en#nums=YT2407621266039141

Here is the latest tracking information:  

2024-03-19 00:09 Mainland China, CN, Departed from sort facility

If everything goes well, you will receive the item within 15 working days.

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  • Deghislage

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Deghislage junior member

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#1549
  • Posted a month ago

Posted a month ago 2024-03-26#1549

Please, when will you send me the ordered goods?

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  • Meagan

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Meagan Tomtop Rep

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#1550
  • Posted a month ago

Posted a month ago 2024-03-26#1550

Quote :Posted 4 minutes ago

Please, when will you send me the ordered goods?

Dear Deghislage,

Could you please inform us your with order number ? And then we will give you a reasonable solution.

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