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  • Meagan

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Meagan Tomtop Rep

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#131
  • Posted 6 years ago

Posted 6 years ago 2018-06-12#131

Quote :Posted an hour ago

 I have ordered an product on 1st June n the order number is ANI18F01E3311-5IQW3Y. Pls let me know when the product will be dispatched.   

Dear  Customer,

We're so sorry that we could not locate order you mentioned ， Would you kindly double check whether order number you mentioned is correct ？ 

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  • Meagan

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Meagan Tomtop Rep

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#132
  • Posted 6 years ago

Posted 6 years ago 2018-06-12#132

Quote :Posted an hour ago

Please, tell me: when will be Dispatched my order?Order No.: AN18F06L5031-PVIDE2

Dear Customer,

Your order has been sent out on 2018-06-10. 

It takes 3-5 working days for carrier to update shipping information.

Please check updates few days later via this link : https://t.17track.net/zh-cn#nums=RK632818702CN

Hope you can receive the item soon. 

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  • JuanCarlos

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JuanCarlos junior member

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#133
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#133

May I know the status of this order ?? When it's going to arrive. 

  • Order Number: AA18F06E5647-Y8Y402

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  • Jerlan

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Jerlan junior member

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#134
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#134

order No AA18E25Q0406-QWM8JD
This item (elephone p8) was ordered over two weeks ago but still not received. 
Can you confirm that it has been despatched please.

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  • Thamir

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Thamir junior member

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#135
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#135

It's been 30 business days since this order was shipped and I have no news whatsoever... Can you give additional feedback please?     AN18D28N1928-KGWNU1

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  • valdovino

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valdovino junior member

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#136
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#136

Can you please advise when this is being delivered?   Order No: AN18F10J2734-2D64ZP

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  • Meagan

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Meagan Tomtop Rep

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#137
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#137

Quote :Posted an hour ago

May I know the status of this order ?? When it's going to arrive. 

  • Order Number: AA18F06E5647-Y8Y402

Dear Customer,

I've confirmed with related colleague, we will send it out within 48 hours.

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  • Meagan

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Meagan Tomtop Rep

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#138
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#138

Quote :Posted an hour ago

order No AA18E25Q0406-QWM8JD
This item (elephone p8) was ordered over two weeks ago but still not received. 
Can you confirm that it has been despatched please.

Dear   Customer,

Please check updates via this link:  https://t.17track.net/en#nums=RF545651124SG

Here is the latest tracking information:

2018-06-08 00:00

Arrival at Destination Post (Country: GB)

If everything goes well, you will receive the item within 15-25 working days.

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  • Meagan

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Meagan Tomtop Rep

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#139
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#139

Quote :Posted an hour ago

It's been 30 business days since this order was shipped and I have no news whatsoever... Can you give additional feedback please?     AN18D28N1928-KGWNU1

Dear  Customer,

Can you contact the local post office with your full name and tracking number #LAOCC1011659414YQ  ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Meagan

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Meagan Tomtop Rep

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#140
  • Posted 6 years ago

Posted 6 years ago 2018-06-13#140

Quote :Posted an hour ago

Can you please advise when this is being delivered?   Order No: AN18F10J2734-2D64ZP

Dear  Customer,

Your order was sent out 2018-06-12 . 

It takes 3-5 working days for carrier to update shipping information. Please check updates few days later via this link :  https://t.17track.net/zh-cn#nums=BRD166932901000935107

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