Forum Home > Help Center > Not received my order yet
  • Meagan

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#1101
  • Posted 4 years ago

Posted 4 years ago 2020-10-23#1101

Quote :Posted 15 minutes ago

Order number: BN20J11P1127-QNZ7K1, I try to see the tracking at wanbexpress it keeps loading without any view of the result.

Hello Rassel ,

Please check updates via this link:https://t.17track.net/en#nums=WNBAA0119773749YQ

Here is the latest tracking information:

2020-10-17 17:28

Parcel arrives at Airport, Parcel Arrival

2020-10-15 20:28

Parcel is leaving Airport, Parcel Leaving Port

Because the international shipping would take longer time. Please wait patiently.

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  • andromaliuz

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andromaliuz junior member

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#1102
  • Posted 4 years ago

Posted 4 years ago 2020-11-06#1102

I have odered this item. The order was a mistake, sorry. Can you please cancel the order and refund my money?

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  • Meagan

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#1103
  • Posted 4 years ago

Posted 4 years ago 2020-11-06#1103

Quote :Posted 54 seconds ago

I have odered this item. The order was a mistake, sorry. Can you please cancel the order and refund my money?

Dear  andromaliuz ,

Could you please inform us your order number and why you want to cancel the order ? And then we will give you a reasonable solution.

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  • Niakr

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Niakr junior member

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#1104
  • Posted 4 years ago

Posted 4 years ago 2020-11-14#1104

Merci d'annuler la commande faite le 8 novembre sur le compte de MACARDIER SARAH d'un montant de 10.19€.

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  • Meagan

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#1105
  • Posted 4 years ago

Posted 4 years ago 2020-11-14#1105

Quote :Posted 6 minutes ago

Merci d'annuler la commande faite le 8 novembre sur le compte de MACARDIER SARAH d'un montant de 10.19€.

Cher Niakr,

Pouvez-vous nous indiquer votre numéro de commande et pourquoi vous souhaitez annuler la commande?

Et puis nous vous donnerons une solution raisonnable.

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  • kartikey

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#1106
  • Posted 4 years ago

Posted 4 years ago 2020-11-27#1106

BA20K27X1757-SYIS1K,how can I cancel the order above?

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  • Meagan

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#1107
  • Posted 4 years ago

Posted 4 years ago 2020-11-27#1107

Quote :Posted 18 minutes ago

BA20K27X1757-SYIS1K,how can I cancel the order above?

Dear kartikey,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Dominic

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#1108
  • Posted 4 years ago

Posted 4 years ago 2020-12-04#1108

Je vois qu'à ce jour la commande est au statut "shipment on hold". Qu'elle sera sa date de livraison ? BN20K10L4432-4T9CZP 

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  • Meagan

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#1109
  • Posted 4 years ago

Posted 4 years ago 2020-12-04#1109

Quote :Posted 3 minutes ago

Je vois qu'à ce jour la commande est au statut "shipment on hold". Qu'elle sera sa date de livraison ? BN20K10L4432-4T9CZP 

Bonjour Dominic,

Veuillez vérifier les mises à jour via ce lien:https://t.17track.net/en#nums=YT2031521272238856

Voici les dernières informations de suivi:

2020-12-04 00:57

Traité à l'installation

2020-12-03 16:53

Arrivé à l'aéroport de destination , dédouanement en cours

Si tout se passe bien, vous recevrez l'article sous 15 jours ouvrés.

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  • mmello

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mmello junior member

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#1110
  • Posted 4 years ago

Posted 4 years ago 2020-12-12#1110

Hi please cancel the Order:No.BA20L11N3013-280GNL .

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