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My points are gone

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  • raidje49

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raidje49 junior member

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My points are gone

#1
  • Posted 4 years ago
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Posted 4 years ago 2017-10-31#1

I started an order that I didn't finish but the points (1136) that I planned to use on this are now gone.

I didn't use them as I did not get through the ordering process. How can I get them back ? 

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  • Meagan

  • Tomtop Rep
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Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#2
  • Posted 4 years ago

Posted 4 years ago 2017-11-01#1

Quote :Posted 7 hours ago

I started an order that I didn't finish but the points (1136) that I planned to use on this are now gone.

I didn't use them as I did not get through the ordering process. How can I get them back ? 

Hello friend, the points will be reduce once you use it according to our policy. Would you suggest us your register email address in our web ? And then i will check it and give points back to you. If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

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