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Wrong Email used for registration

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  • vitali.chaikevitch

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vitali.chaikevitch junior member

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Wrong Email used for registration

#1
  • Posted 3 years ago
  • Views:7448
  • Replies:1

Posted 3 years ago 2017-10-29#1

Hello,

how can the email changed used for registration? In UI there is no possibility for that.

The wrong Email is the reason for a failed confirmation. Because of the wrong EMail any communication per Email is not possible.

Please help me to solve the issue.

Tanks a lot!

Best regards,

Vitali

Thanks a lot for

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  • Meagan

  • Tomtop Rep
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Meagan Tomtop Rep

  • Replies: 10733
  • Posts: 1
  • Credits: 22026
#2
  • Posted 3 years ago

Posted 3 years ago 2017-10-30#1

Quote :Posted 12 hours ago

Hello,

how can the email changed used for registration? In UI there is no possibility for that.

The wrong Email is the reason for a failed confirmation. Because of the wrong EMail any communication per Email is not possible.

Please help me to solve the issue.

Tanks a lot!

Best regards,

Vitali

Thanks a lot for

Hello friend, we're so sorry that we could not change register email address according to our policy here. How about this ? Could you please register a new account with correct email address and contact us with order number ? We will make efforts to help you. If you have any other problems or need assistance, please send email to support@tomtop.com. Thanks a lot.

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