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  • Anonymous

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TOMTOP Support

#1
  • Posted 12 days ago
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Posted 12 days ago 2019-11-07#1

I bought 2 led flame lights from your site. E27 flame effect Light bulb (L3604).

One of them is broken.Can you send me another one?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 9679
  • Posts: 1
  • Credits: 19918
#2
  • Posted 12 days ago

Posted 12 days ago 2019-11-07#1

Quote :Posted 12 minutes ago

I bought 2 led flame lights from your site. E27 flame effect Light bulb (L3604).

One of them is broken.Can you send me another one?

Dear  friend,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com?

And then we will contact our technician and give you a reasonable solution.

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