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  • Anonymous

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TOMTOP Support

#1
  • Posted 11 months ago
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Posted 11 months ago 2019-11-07#1

I bought 2 led flame lights from your site. E27 flame effect Light bulb (L3604).

One of them is broken.Can you send me another one?

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  • Meagan

  • Tomtop Rep

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Meagan Tomtop Rep

  • Replies: 10190
  • Posts: 1
  • Credits: 20940
#2
  • Posted 11 months ago

Posted 11 months ago 2019-11-07#1

Quote :Posted 12 minutes ago

I bought 2 led flame lights from your site. E27 flame effect Light bulb (L3604).

One of them is broken.Can you send me another one?

Dear  friend,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com?

And then we will contact our technician and give you a reasonable solution.

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