dale.chaney junior member
Posted 2 years ago 2019-09-15#1
My account clearly states the I pay with dollars, and that I reside in U.S. and all of my previous orders were shiipped with the appropriate US adapter
There was a choice when I ordered two items, but I did not notice it. It would have been a nice touch if your ordering software noticed and prompted me for which power adapter, when the payment currency conflicts with shipping adapter.
What am I to do?
I need a power cord for:
Battery ChargerSKU: L2141EU-1
Range ExtenderSKU: C8877EU
Tomtop Official Tomtop Rep
Posted 2 years ago 2019-09-17#1
Hi dear Dale,
Could I know your order number to solve the problem?
Or you can email your problem with your order number to our email email@example.com, then our customer service will help solve the problem.
Hope you have a nice day.