Order No.: AA18L21H3540-BAFNL7

Posted 5 years ago
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Replies:6

Good morning,

I haven't received yet the order : AA18L21H3540-BAFNL7, Order date: 2018-12-2

I think it's too much time, don't you?

What about now?

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Meagan
Tomtop Rep
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Posted 5 years ago

Quote :Posted 34 minutes ago
Good morning,
I haven't received yet the order : AA18L21H3540-BAFNL7, Order date: 2018-12-2
I think it's too much time, don't you?
What about now?
Dear nikleo,
Can you contact the local post office with your full name and tracking number #UI049287233CN?
Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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nikleo
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Posted 5 years ago

I contacted the local post office with my full name and tracking number, but there is nothing....

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Meagan
Tomtop Rep
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Posted 5 years ago

Quote :Posted 28 minutes ago
I contacted the local post office with my full name and tracking number, but there is nothing....
Dear nikleo，
We are very sorry to tell you that your item is likely to have been lost in the logistics.
Please don't worry about it. And we will take the loss and arrange a refund for you asap. The refund will be returned to your account within 5-7 days.
After that, if you have received your item, please remember to pay again for your item.
Link is:https://https://www.tomtop.com/other-accessories-52/p-x17-1.html,
Then please send us an e-mail to confirm, we will give you some shopping points as a reward for your integrity.
Sorry again for your inconvenience and we really appreciate your kind understanding

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