-
Forum Home
-
Topics
-
Groups
Topics
Groups
Posted 7 years ago 2017-10-18#1
hello,
i ordered on 2017-10-16 11:28:06. I saw one hour after that there is a mistake on the shipping adress. I wrote emails to change it but no answer for Tomtop.
You shipped my order on 10/17/2017 7:50 AM . I hope you change the adress.
You gave me a tracking number but it's 000000.
Can you give me a good number and give me a good email to get tomtop's answers ?
thanks
Posted 7 years ago 2017-10-18#1
Hi, sorry to inform you that we could not locate your order number here. Please send email to support@tomtop.com and my colleague will help you modify the shipping address soon. Thanks a lot.Quote :Posted 4 hours ago
hello,
i ordered on 2017-10-16 11:28:06. I saw one hour after that there is a mistake on the shipping adress. I wrote emails to change it but no answer for Tomtop.
You shipped my order on 10/17/2017 7:50 AM . I hope you change the adress.
You gave me a tracking number but it's 000000.
Can you give me a good number and give me a good email to get tomtop's answers ?
thanks
Posted 7 years ago 2017-10-19#3
Quote :Posted 33 minutes ago
Hello;
can you give me a good tracking number please ?
thanks
Hello, we're so sorry that we could not check order status without order number or email address here. Please send email to support@tomtop.com, and then my colleague will help you soon. Thanks.
Posted 7 years ago 2017-11-15#5
Quote :Posted 11 hours ago
How Can I establish the status of my parcels that I bought and you Dispatched to me? Tracking number just shows "DISPATCHED"
Hello friend, please tell us your order number or register email address in our system. And then i will check the tracking information for you. Any needs, please send email to support@tomtop.com Thanks a lot.
