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AN18E24C1135-GT5YJX

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AN18E24C1135-GT5YJX

#1
  • Posted 3 months ago
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Posted 3 months ago 2018-07-13#1

order was placed and is still processing. Can you please email me a status explaining why this is so?

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  • Meagan

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#2
  • Posted 3 months ago

Posted 3 months ago 2018-07-13#1

Quote :Posted an hour ago

order was placed and is still processing. Can you please email me a status explaining why this is so?

Dear  Customer,

Can you contact the local post office with your full name and tracking number #YT1815008979200884? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Janael

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#3
  • Posted 3 months ago

Posted 3 months ago 2018-07-14#2

Where is order #AP18F28B2537-FW8YRH ? Can you refund me ? 

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  • BOTET

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BOTET junior member

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#4
  • Posted 3 months ago

Posted 3 months ago 2018-07-14#3

I've been a purchase since 04/20/2018 and until today 07/07/2018 I have not had any position yet, nor the number of my tracking sent me when it arrives.

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#5
  • Posted 3 months ago

Posted 3 months ago 2018-07-14#4

Quote :Posted an hour ago

Where is order #AP18F28B2537-FW8YRH ? Can you refund me ? 

Dear  Customer,

We have refunded the full amount to you, please double check your account.

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#6
  • Posted 3 months ago

Posted 3 months ago 2018-07-14#5

Quote :Posted an hour ago

I've been a purchase since 04/20/2018 and until today 07/07/2018 I have not had any position yet, nor the number of my tracking sent me when it arrives.

Dear  Customer,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • Herlon

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#7
  • Posted 2 months ago

Posted 2 months ago 2018-07-17#6

My order number is BA18G03M2616-PQWZ8V.
I was told I would get a shipment notification when my package has been shipped.  

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#8
  • Posted 2 months ago

Posted 2 months ago 2018-07-17#7

Quote :Posted 3 hours ago

My order number is BA18G03M2616-PQWZ8V.
I was told I would get a shipment notification when my package has been shipped.  

Dear  Customer,

Your order has been paused as your shipping address is incomplete.  Could you please send us email about your correct shipping address ? And then we will do our best to ship your order asap.

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