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order BA18F13P4935-N6PBLG situation

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order BA18F13P4935-N6PBLG situation

#1
  • Posted 5 years ago
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Posted 5 years ago 2018-06-30#1

Hello.

Can you tell me what is the situation of my order nº BA18F13P4935-N6PBLG.

I don't know if you have sent it already.

Thanks

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  • Meagan

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#2
  • Posted 5 years ago

Posted 5 years ago 2018-06-30#1

Quote :Posted an hour ago

Hello.
Can you tell me what is the situation of my order nºBA18F13P4935-N6PBLG.
I don't know if you have sent it already.
Thanks

Hi  Customer,

Can you contact the local post office with your full name and tracking number # LAOJQ0002996261YQ ? Because in many cases, the parcel has already arrived, but the logistics information is delayed to update.

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  • Domenic

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#3
  • Posted 5 years ago

Posted 5 years ago 2018-07-02#2

My tracking Number : LZ471946455CN has a ALERT on it

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#4
  • Posted 5 years ago

Posted 5 years ago 2018-07-02#3

Quote :Posted 3 hours ago

My tracking Number : LZ471946455CN has a ALERT on it

Dear  Customer,

We're so sorry your order has been returned to us. We have refunded the full amount to you, please double check it.

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  • rijbbtgpes

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rijbbtgpes junior member

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#5
  • Posted 5 years ago

Posted 5 years ago 2018-07-03#4

No.AN18F14I5759-HJ4S63 

Please confirm when my order will be dispatched.   

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  • Tekena

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#6
  • Posted 5 years ago

Posted 5 years ago 2018-07-03#5

I have already bought a vernee v2 pro on 06/21/2018. Would you tell me when you expect to send it to me?

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#7
  • Posted 5 years ago

Posted 5 years ago 2018-07-03#6

Quote :Posted 53 minutes ago

No.AN18F14I5759-HJ4S63 

Please confirm when my order will be dispatched.   

Dear  Customer,

Your order will be sent out within 24 hours and we will make you informed timely. 

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#8
  • Posted 5 years ago

Posted 5 years ago 2018-07-03#7

Quote :Posted 21 minutes ago

I have already bought a vernee v2 pro on 06/21/2018. Would you tell me when you expect to send it to me?

Dear Customer,

Could you please send email to support@tomtop.com with order number ? And then we will give you a reasonable solution.

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  • BUCELLE

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#9
  • Posted 5 years ago

Posted 5 years ago 2018-07-04#8

I placed an order on your website, order number AA18F25R2328-XQRRN3. It was supposed to be shipped June 30-July 1 but is still ”on hold” according to your website. Is there any issues with shipment or what is the hold up? 

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#10
  • Posted 5 years ago

Posted 5 years ago 2018-07-04#9

Quote :Posted 2 hours ago

I placed an order on your website, order number AA18F25R2328-XQRRN3. It was supposed to be shipped June 30-July 1 but is still ”on hold” according to your website. Is there any issues with shipment or what is the hold up? 

Dear  Customer,

We will send it out within 24 hours and make you informed of tracking number timely.

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