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U.S. contact number and English user manual of items

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  • gml.pskipe

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gml.pskipe junior member

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U.S. contact number and English user manual of items

#1
  • Posted 7 years ago
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Posted 7 years ago 2017-10-08#1

I’m a new customer of Tom top and would like to know if you have a toll free or 1-800 number here in the U.S. looks like 86-0755 is a different number not a U.S. I’m worried to call this number that there might be a roaming charges ? Does your includes Clear and understandable English instructions like what I ordered?

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  • Meagan

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Meagan Tomtop Rep

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#2
  • Posted 7 years ago

Posted 7 years ago 2017-10-09#1

Quote : Posted 17 hours ago by gml.pskipe


I’m a new customer of Tom top and would like to know if you have a toll free or 1-800 number here in the U.S. looks like 86-0755 is a different number not a U.S. I’m worried to call this number that there might be a roaming charges ? Does your includes Clear and understandable English instructions like what I ordered?




Hello, Here is our telephone number in US: +1 626-333-5288. Or you can email to support@tomtop.com. Secondly, our products has English instruction Thank you!

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  • delonf

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delonf junior member

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#3
  • Posted 7 years ago

Posted 7 years ago 2017-11-16#2

How long until I get a reply to email?

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  • Meagan

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Meagan Tomtop Rep

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#4
  • Posted 7 years ago

Posted 7 years ago 2017-11-17#3

Quote :Posted 7 hours ago

How long until I get a reply to email?

Hello friend, we will reply your email within 24 hours according to our policy. Any needs, please send email to support@tomtop.com. Thanks a lot.

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