WHAT’S THE TOMTOP PRODUCT WARRANTY? 39 - Help Center

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Rethabile
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#1381

Posted a year ago

Posso sapere dove è finito il mio ordine No.BA23H16S3110-EPK4UU ?

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Meagan
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#1382

Posted a year ago

Quote :Posted 8 minutes ago
Posso sapere dove è finito il mio ordine No.BA23H16S3110-EPK4UU ?
Ciao Retabile,
Si prega di controllare gli aggiornamenti tramite questo link:https://t.17track.net/en#nums=TW632802422&fc=190008
Ecco le informazioni di tracciamento più recenti:
23/08/2023 16:40
PARIGI,PARIGI,FR, In transito verso la destinazione
21/08/2023 16:40
PARIGI, PARIGI, FR, Partito dalla struttura
Perché la spedizione internazionale richiederebbe più tempo. Per favore aspetta pazientemente.

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abonga
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#1383

Posted a year ago

I recently purchased an item from this store, I am yet to receive, can you update me please,

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Meagan
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#1384

Posted a year ago

Quote :Posted 5 minutes ago
I recently purchased an item from this store, I am yet to receive, can you update me please,
Dear abonga,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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norm
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#1385

Posted a year ago

AA23H18N1009-VM121D, As you can see, the packaging is destroyed.

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Meagan
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#1386

Posted a year ago

Quote :Posted 2 minutes ago
AA23H18N1009-VM121D, As you can see, the packaging is destroyed.
Dear norm,
Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com?
And then we will contact our technician and give you a reasonable solution.

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Julie
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#1387

Posted a year ago

When did I receive the order BA23I03M0135-TQ687K ?

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Meagan
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#1388

Posted a year ago

Quote :Posted 5 minutes ago
When did I receive the order BA23I03M0135-TQ687K ?
Hello Julie ,
Please check updates via this link:https://t.17track.net/en#nums=YT2324621272150324
Here is the latest tracking information:
2023-09-05 08:28
Mainland China, CN, Arrived at origin facility
2023-09-03 23:22
Shipment information received
Because the international shipping would take longer time. Please wait patiently.

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janeth
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#1389

Posted a year ago

I sent an email requesting for the order to be canceled and for a refund to be issued please.

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Meagan
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#1390

Posted a year ago

Quote :Posted 7 minutes ago
I sent an email requesting for the order to be canceled and for a refund to be issued please.
Dear janeth,
Could you please inform us your order number ? And then we will give you a reasonable solution.

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