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Forum Home > Help Center > Not reveived my order yet

  • Meagan

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Meagan Tomtop Rep

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#1351
  • Posted a year ago

Posted a year ago 2023-02-27#1351

Quote :Posted 11 minutes ago

Could you please cancel my order ? Hope it is not too late.

Dear Varis,

Could you please inform us your order number ? And then we will give you a reasonable solution.

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  • ofel

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ofel junior member

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#1352
  • Posted a year ago

Posted a year ago 2023-03-03#1352

Can I have the tracking link of the order BA23B27I1821-IREIHL?

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  • Meagan

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Meagan Tomtop Rep

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#1353
  • Posted a year ago

Posted a year ago 2023-03-03#1353

Quote :Posted 5 minutes ago

Can I have the tracking link of the order BA23B27I1821-IREIHL?

Hello ofel ,

Please check updates via this link:https://t.17track.net/en#nums=TW630598796&fc=190008

Here is the latest tracking information:

2023-03-01 16:32

Amsterdam, Departed Facility In processing center

2023-03-01 10:25

Amsterdam, Departed Facility in Amsterdam

Because the international shipping would take longer time. Please wait patiently.

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  • Julie

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Julie junior member

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#1354
  • Posted a year ago

Posted a year ago 2023-03-07#1354

My order is sitll not shipped after some days,the order is AA23C03W1237-4GAUXA .

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  • Meagan

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Meagan Tomtop Rep

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#1355
  • Posted a year ago

Posted a year ago 2023-03-07#1355

Quote :Posted 7 minutes ago

My order is sitll not shipped after some days,the order is AA23C03W1237-4GAUXA .

Hello Julie ,

Please check updates via this link:https://t.17track.net/en#nums=YT2306521266030478

Here is the latest tracking information:

2023-03-07 02:52

dongguan, Arrived at Sort Facility dongguan

2023-03-06 10:22

Shipment information received

If everything goes well, you will receive the item within 15 working days.

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  • Salete

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Salete junior member

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#1356
  • Posted a year ago

Posted a year ago 2023-03-10#1356

Por favor ruego cancelen el pedido que acabo de hacer y aún están procesando BA23C10A1426-KI3KMM.

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  • Meagan

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Meagan Tomtop Rep

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#1357
  • Posted a year ago

Posted a year ago 2023-03-10#1357

Quote :Posted 2 minutes ago

Por favor ruego cancelen el pedido que acabo de hacer y aún están procesando BA23C10A1426-KI3KMM.

Estimado Salete,

Hemos pausado su pedido en nuestro sistema.

Podría decirnos el motivo exacto por el que necesita cancelar este pedido? Y luego le daremos una solución adecuada.

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  • Camilly

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Camilly junior member

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#1358
  • Posted a year ago

Posted a year ago 2023-03-15#1358

No:BN23C14W1139-MBVYWX，I ordered the wrong plug. Please cancel this order as I ordered again with correct plug.

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  • Meagan

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Meagan Tomtop Rep

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#1359
  • Posted a year ago

Posted a year ago 2023-03-15#1359

Quote :Posted 9 minutes ago

No:BN23C14W1139-MBVYWX，I ordered the wrong plug. Please cancel this order as I ordered again with correct plug.

Dear Camilly,

Your order has been cancelled, and we will refund you within 3-5 working days. Please check your account few days later.

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  • Kamylla

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Kamylla junior member

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#1360
  • Posted a year ago

Posted a year ago 2023-03-17#1360

Due to a mistake, I would like to change my shipping address,Order Number: BA23C14M1602-KG2K78 .

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