Forum Home > Help Center > Where is my order?
  • jurinoha

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jurinoha junior member

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#1221
  • Posted 7 months ago

Posted 7 months ago 2021-11-12#1221

I would kindly ask if my order No.AA21K12A0007-I7TVWE will be cancelled . 

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  • Meagan

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Meagan Tomtop Rep

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#1222
  • Posted 7 months ago

Posted 7 months ago 2021-11-12#1222

Quote :Posted 2 minutes ago

I would kindly ask if my order No.AA21K12A0007-I7TVWE will be cancelled . 

Dear jurinoha ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Bianka

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Bianka junior member

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#1223
  • Posted 7 months ago

Posted 7 months ago 2021-11-19#1223

I ordered it BA21K11T3132-1FASPV,I would like to know when i will received my order ?

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  • Meagan

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#1224
  • Posted 7 months ago

Posted 7 months ago 2021-11-19#1224

Quote :Posted 4 minutes ago

I ordered it BA21K11T3132-1FASPV,I would like to know when i will received my order ?

Hello Bianka ,

Please check updates via this link:https://t.17track.net/en#nums=6A22394970134

Here is the latest tracking information:

2021-11-18 19:05

You have chosen to have it delivered on the date of your choice. Your package will be delivered on this date.

2021-11-18 14:08

Your package could not be delivered to you. It will be delivered the next working day.

Please wait patiently. We sincerely hope that you can receive it asap.

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  • uchida

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uchida junior member

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#1225
  • Posted 7 months ago

Posted 7 months ago 2021-11-26#1225

I want to cancel my order AA21K20P5033-4IPU60 ,please do not ship the device.

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  • Meagan

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#1226
  • Posted 7 months ago

Posted 7 months ago 2021-11-26#1226

Quote :Posted 13 minutes ago

I want to cancel my order AA21K20P5033-4IPU60 ,please do not ship the device.

Dear uchida ,

We've paused your order in our system.

Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Chaba

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Chaba junior member

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#1227
  • Posted 6 months ago

Posted 6 months ago 2021-12-07#1227

Could you please accept my sincere apologies and cancel my order with number AA21L03O0820-K9G3X0 if possible ?  

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  • Meagan

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#1228
  • Posted 6 months ago

Posted 6 months ago 2021-12-07#1228

Quote :Posted 22 minutes ago

Could you please accept my sincere apologies and cancel my order with number AA21L03O0820-K9G3X0 if possible ?  

Dear Chaba ,

We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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  • Geilson

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Geilson junior member

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#1229
  • Posted 6 months ago

Posted 6 months ago 2021-12-14#1229

I like to cancel the order No.AA21L10W1158-Z5NX13 .

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  • Meagan

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#1230
  • Posted 6 months ago

Posted 6 months ago 2021-12-14#1230

Quote :Posted 5 minutes ago

I like to cancel the order No.AA21L10W1158-Z5NX13 .

Dear  Geilson ,

We've paused your order in our system. Could you please tell us exact reason you need cancel this order ? And then we will give you a proper solution.

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