Forum Home > Help Center > Where is my order?
  • AYEHAN

  • junior member
  • Replies:

    17
  • Posts:

    42
  • Credits:

    244

AYEHAN junior member

  • Replies: 17
  • Posts: 42
  • Credits: 244
#1211
  • Posted a month ago

Posted a month ago 2021-10-13#1211

Order No:BN21I30V2607-M9SLCY  Please let me know where is my order ?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#1212
  • Posted a month ago

Posted a month ago 2021-10-13#1212

Quote :Posted 8 minutes ago

Order No:BN21I30V2607-M9SLCY  Please let me know where is my order ?

Hello AYEHAN ,

Please check updates via this link:https://t.17track.net/en#nums=13499302244716

Here is the latest tracking information:

2021-10-09 05:07

Ruda Slaska (PL), In transit.

2021-10-08 19:02

Pruszkow (WA3) (PL), In transit.

If everything goes well, you will receive the item within 10-15  working days.

share to:

  • GinaLi

  • junior member
  • Replies:

    13
  • Posts:

    5
  • Credits:

    50

GinaLi junior member

  • Replies: 13
  • Posts: 5
  • Credits: 50
#1213
  • Posted a month ago

Posted a month ago 2021-10-18#1213

Order number: BA21J06N0235-RDD8Y5, the headphones I ordered from you broken arrived What can I do?

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#1214
  • Posted a month ago

Posted a month ago 2021-10-18#1214

Quote :Posted 9 minutes ago

Order number: BA21J06N0235-RDD8Y5, the headphones I ordered from you broken arrived What can I do?

Dear GinaLi ,

Is that possible to bother you taking a detailed video which can show this problem specifically and send it to support@tomtop.com?

And then we will contact our technician and give you a reasonable solution.

share to:

  • Studio

  • junior member
  • Replies:

    28
  • Posts:

    26
  • Credits:

    186

Studio junior member

  • Replies: 28
  • Posts: 26
  • Credits: 186
#1215
  • Posted a month ago

Posted a month ago 2021-10-22#1215

Please check what's going on with parcel : AA21J16V2152-NCC442 .

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#1216
  • Posted a month ago

Posted a month ago 2021-10-22#1216

Quote :Posted 7 minutes ago

Please check what's going on with parcel : AA21J16V2152-NCC442 .

Hello Studio,

Please check updates via this link:https://t.17track.net/en#nums=520000011237125000322339

Here is the latest tracking information:

2021-10-22 08:03

In delivery., The parcel is already at the last stage of the journey - it has been handed over to the courier for delivery to the address indicated.

2021-10-22 03:55

Accepted at the InPost branch, the parcel was sent to the InPost branch, from where it will soon continue its journey.

Can you contact the local post office with your full name and tracking number # 520000011237125000322339 ?

share to:

  • Eliecer

  • junior member
  • Replies:

    16
  • Posts:

    10
  • Credits:

    82

Eliecer junior member

  • Replies: 16
  • Posts: 10
  • Credits: 82
#1217
  • Posted a month ago

Posted a month ago 2021-10-28#1217

Wann kommt es endlich an BA21J16K2740-UMEFXW ? 

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#1218
  • Posted a month ago

Posted a month ago 2021-10-28#1218

Quote :Posted 9 minutes ago

Wann kommt es endlich an BA21J16K2740-UMEFXW ? 

Hallo Eliecer,

Bitte überprüfen Sie Updates über diesen Link:https://t.17track.net/zh-cn#nums=YT2129421266091085

Hier sind die neuesten Tracking-Informationen:

2021-10-26 19:49

Abflug vom Herkunftsflughafen

2021-10-25 23:15

DE, Versand im Transit nach dhl

Wenn alles gut geht, erhalten Sie den Artikel innerhalb von 15 Werktagen.

share to:

  • mmello

  • junior member
  • Replies:

    17
  • Posts:

    13
  • Credits:

    99

mmello junior member

  • Replies: 17
  • Posts: 13
  • Credits: 99
#1219
  • Posted a month ago

Posted a month ago 2021-11-05#1219

Sorry please cancel order from today,my child dies not like it.

share to:

  • Meagan

  • Tomtop Rep
  • Replies:

    10800
  • Posts:

    1
  • Credits:

    22160

Meagan Tomtop Rep

  • Replies: 10800
  • Posts: 1
  • Credits: 22160
#1220
  • Posted a month ago

Posted a month ago 2021-11-05#1220

Quote :Posted 4 minutes ago

Sorry please cancel order from today,my child dies not like it.

Dear mmello ,

Could you please inform us your order number ? And then we will give you a reasonable solution.

share to:

Subject:

Message:(5 words at least)

Download our cool FREE App!

Enjoy App-EXCLUSIVE Deals